Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Ashburn (DC12) – Impact: Performance Impact

Scheduled for Mar 18, 05:00 - 10:00 UTC

Update

Changing the affected component status back to 'Operational'.

Posted Feb 27, 2026 - 05:42 UTC

Update

Updated the status of the affected component from Operational > Under maintenance.

Posted Feb 27, 2026 - 05:41 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 18 Mar 2026 05:00 UTC
End Time: 18 Mar 2026 10:00 UTC

Reference: SDCCAB-3358

Projected Impact:
During this activity, customers without redundant connectivity may experience a temporary service interruption on the affected network ports and virtual services. Customers with redundancy configured are not expected to experience an outage, but may see a temporary reduction in resilience (loss of redundancy) while traffic runs on the remaining path.

Reason for Maintenance:
Equinix will be performing planned maintenance to replace network equipment in their facility.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Feb 27, 2026 - 05:28 UTC

This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States).