[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption
Subscribe
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 08, 2026 - 02:00 UTC
Aug 08, 2026 - 02:00 UTC
Update - Dear Valued Customers,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-New York, Toronto
- August 9th 02:30 UTC - Dallas, B-San Jose
Reference: SDCCAB-4724
We apologize for any inconvinience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Aug 8, 2026 02:00 - Aug 9, 2026 08:30 UTC
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-New York, Toronto
- August 9th 02:30 UTC - Dallas, B-San Jose
Reference: SDCCAB-4724
We apologize for any inconvinience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Aug 8, 2026 02:00 - Aug 9, 2026 08:30 UTC
Scheduled - Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-Dallas, Toronto
- August 9th 02:30 UTC - B-New York. B-San Jose
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-4724
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Aug 8, 2026 02:00 - Aug 9, 2026 08:30 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-Dallas, Toronto
- August 9th 02:30 UTC - B-New York. B-San Jose
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-4724
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Aug 8, 2026 02:00 - Aug 9, 2026 08:30 UTC
Monitoring - Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
May 05, 2026 - 09:50 UTC
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
May 05, 2026 - 09:50 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
Operational
HTTP Load Balancer
Operational
NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
Operational
Website
Operational
Customer Support
Operational
Software Distribution
Operational
Product Documentation
Operational
North America PoPs
Under Maintenance
Ashburn (dc12), VA, United States
Operational
Ashburn (b-dc12), VA, United States
Operational
Ashburn (c-dc12), VA, United States
Operational
New York (ny8), NY, United States
Operational
New York (b-ny8), NY, United States
Under Maintenance
San Jose (sv10), CA, United States
Operational
San Jose (b-sv10), CA, United States
Under Maintenance
Seattle, WA, United States
Operational
Toronto, Canada
Under Maintenance
Dallas (dal3), TX, United States
Operational
Dallas (b-dal3), TX, United States
Under Maintenance
Atlanta, GA, United States
Operational
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States
Operational
South America PoPs
Operational
Sao Paulo, Brazil
Operational
Europe PoPs
Operational
Amsterdam, Netherlands
Operational
Frankfurt (fr4), Germany
Operational
Frankfurt (b-fr4), Germany
Operational
London (tn2), United Kingdom
Operational
London (b-tn2), United Kingdom
Operational
Paris (pa2), France
Operational
Paris (pa4), France
Operational
Madrid, Spain
Operational
Lisbon, Portugal
Operational
Stockholm, Sweden
Operational
Paris, France (Network)
Operational
Milan, Italy
Operational
Asia PoPs
Operational
Singapore, Singapore
Operational
Tokyo, Japan
Operational
Osaka, Japan
Operational
Hong Kong, Asia
Operational
Mumbai (mb2), India
Operational
Mumbai (b-mb2), India
Operational
Chennai, India
Operational
Jakarta, Indonesia
Operational
Oceania PoPs
Operational
Sydney, Australia
Operational
Melbourne, Australia
Operational
Middle East PoPs
Operational
Dubai, United Arab Emirates
Operational
Tel Aviv, Israel
Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Performance Impact Aug 8, 2026 07:00-09:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 08 Aug 2026 07:00 UTC
End Time: 08 Aug 2026 09:00 UTC
Reference: SDCCAB-4816
Projected Impact:
During the maintenance window, customers may experience delays in access log and Global Log Receiver (GLR) availability. All other services are expected to remain fully operational with no anticipated performance impact.
Reason for Maintenance:
We will be performing hardware maintenance to ensure continued service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 06, 2026 - 22:47 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 08 Aug 2026 07:00 UTC
End Time: 08 Aug 2026 09:00 UTC
Reference: SDCCAB-4816
Projected Impact:
During the maintenance window, customers may experience delays in access log and Global Log Receiver (GLR) availability. All other services are expected to remain fully operational with no anticipated performance impact.
Reason for Maintenance:
We will be performing hardware maintenance to ensure continued service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 06, 2026 - 22:47 UTC
Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in London (LD6) – Impact: Performance Impact Aug 8, 2026 11:00-16:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 11:00 UTC
End Time: 08 Aug 2026 16:00 UTC
Reference: SDCCAB-4541
Projected Impact:
During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE).
Reason for Maintenance:
As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 15, 2026 - 06:48 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 11:00 UTC
End Time: 08 Aug 2026 16:00 UTC
Reference: SDCCAB-4541
Projected Impact:
During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE).
Reason for Maintenance:
As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 15, 2026 - 06:48 UTC
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Hong Kong (HK2) – Impact: Brief Interruption Aug 8, 2026 14:00-20:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 14:00 UTC
End Time: 08 Aug 2026 20:00 UTC
Reference: SDCCAB-4812, SDCCAB-4813
Projected Impact:
Customers connecting to the Hong Kong (HK2) Point of Presence (PoP) may experience a brief service disruption during the maintenance window as essential upgrades are performed on our network infrastructure. Customers not connecting through this location are not expected to be affected.
Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Hong Kong (HK2) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 06, 2026 - 22:22 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 14:00 UTC
End Time: 08 Aug 2026 20:00 UTC
Reference: SDCCAB-4812, SDCCAB-4813
Projected Impact:
Customers connecting to the Hong Kong (HK2) Point of Presence (PoP) may experience a brief service disruption during the maintenance window as essential upgrades are performed on our network infrastructure. Customers not connecting through this location are not expected to be affected.
Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Hong Kong (HK2) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 06, 2026 - 22:22 UTC
[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption Aug 15, 2026 00:00 - Aug 16, 2026 14:00 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai, Paris (PA4)
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon, B-New York
- August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Reference ID: SDCCAB-4725
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Aug 06, 2026 - 23:03 UTC
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai, Paris (PA4)
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon, B-New York
- August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Reference ID: SDCCAB-4725
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Aug 06, 2026 - 23:03 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
Per-Location Maintenance Schedule:
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon
- August 16th 00:00 UTC - London, Paris (PA4), Stockholm, Sydney
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4725
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 31, 2026 - 01:42 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
Per-Location Maintenance Schedule:
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon
- August 16th 00:00 UTC - London, Paris (PA4), Stockholm, Sydney
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4725
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 31, 2026 - 01:42 UTC
Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption Aug 22, 2026 03:00 - Aug 23, 2026 11:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 22 Aug 2026 03:00 UTC
End Time: 23 Aug 2026 11:00 UTC
Schedule:
- 22 Aug 2026 03:00 UTC - 22 Aug 2026 11:00 UTC - Global Controller
- 23 Aug 2026 03:00 UTC - 23 Aug 2026 11:00 UTC - Backup Global Controller
Reference: SDCCAB-4885
Projected Impact:
During the maintenance window, Management Plane configuration changes will continue to persist and propagate normally. There will be a brief pause in configuration propagation while the configuration audit service is upgraded. During this time, Customer Edge (CE) health metrics may be temporarily unavailable, and access to the Distributed Cloud Console may be intermittently affected. Any interruption Distributed Cloud Console access is expected to be brief, and will be restored automatically as the upgrade progresses.
Reason for Maintenance:
We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements to help keep the platform running smoothly and reliably.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 07, 2026 - 22:01 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 22 Aug 2026 03:00 UTC
End Time: 23 Aug 2026 11:00 UTC
Schedule:
- 22 Aug 2026 03:00 UTC - 22 Aug 2026 11:00 UTC - Global Controller
- 23 Aug 2026 03:00 UTC - 23 Aug 2026 11:00 UTC - Backup Global Controller
Reference: SDCCAB-4885
Projected Impact:
During the maintenance window, Management Plane configuration changes will continue to persist and propagate normally. There will be a brief pause in configuration propagation while the configuration audit service is upgraded. During this time, Customer Edge (CE) health metrics may be temporarily unavailable, and access to the Distributed Cloud Console may be intermittently affected. Any interruption Distributed Cloud Console access is expected to be brief, and will be restored automatically as the upgrade progresses.
Reason for Maintenance:
We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements to help keep the platform running smoothly and reliably.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 07, 2026 - 22:01 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN – Impact: Brief Interruption Aug 22, 2026 07:00-13:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 22 Aug 2026 07:00 UTC
End Time: 22 Aug 2026 13:00 UTC
Reference: SDCCAB-4885
Projected Impact:
During this maintenance window, customers will not be able to configure or modify CDN distributions, and purge functionality will be unavailable.
Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 08, 2026 - 01:15 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 22 Aug 2026 07:00 UTC
End Time: 22 Aug 2026 13:00 UTC
Reference: SDCCAB-4885
Projected Impact:
During this maintenance window, customers will not be able to configure or modify CDN distributions, and purge functionality will be unavailable.
Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Aug 08, 2026 - 01:15 UTC