Update - Dear Valued Customer,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Update - Dear Valued Customers,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Monitoring - Dear Valued Customers,
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
Account Protection
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
Operational
HTTP Load Balancer
Operational
NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
Operational
Website
Operational
Customer Support
Operational
Software Distribution
Operational
Product Documentation
Operational
North America PoPs
Operational
Ashburn (dc12), VA, United States
Operational
Ashburn (b-dc12), VA, United States
Operational
Ashburn (c-dc12), VA, United States
Operational
New York (ny8), NY, United States
Operational
New York (b-ny8), NY, United States
Operational
San Jose (sv10), CA, United States
Operational
San Jose (b-sv10), CA, United States
Operational
Seattle, WA, United States
Operational
Toronto, Canada
Operational
Dallas (dal3), TX, United States
Operational
Dallas (b-dal3), TX, United States
Operational
Atlanta, GA, United States (Network)
Operational
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States (Network)
Operational
South America PoPs
Operational
Sao Paulo, Brazil
Operational
Europe PoPs
Operational
Amsterdam, Netherlands
Operational
Frankfurt (fr4), Germany
Operational
Frankfurt (b-fr4), Germany
Operational
London (tn2), United Kingdom
Operational
London (b-tn2), United Kingdom
Operational
Paris (pa2), France
Operational
Paris (pa4), France
Operational
Madrid, Spain
Operational
Lisbon, Portugal
Operational
Stockholm, Sweden
Operational
Paris, France (Network)
Operational
Asia PoPs
Operational
Singapore, Singapore
Operational
Tokyo, Japan
Operational
Osaka, Japan
Operational
Hong Kong, Asia
Operational
Mumbai, India
Operational
Chennai, India
Operational
Jakarta, Indonesia
Operational
Oceania PoPs
Operational
Sydney, Australia
Operational
Melbourne, Australia
Operational
Middle East PoPs
Operational
Dubai, United Arab Emirates
Operational
Tel Aviv, Israel
Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Notification for F5 Distributed Cloud Logging and DNS service Feb 7, 2026 01:00 - Feb 9, 2026 01:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 25, 2026 - 00:25 UTC
Jan 25, 2026 - 00:25 UTC
Scheduled -
Dear Valued Customer,
We are writing to inform you about a planned Distributed Cloud Logging service maintenance
Maintenance Details:
Start Time: 7 Feb 2026 01:00 UTC
End Time: 9 Feb Jan 2026 1:00 UTC
Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint
Reason for Maintenance:
Upgrade of software and operating system on the logging and DNS infrastructure.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 25, 2026 - 00:25 UTC
We are writing to inform you about a planned Distributed Cloud Logging service maintenance
Maintenance Details:
Start Time: 7 Feb 2026 01:00 UTC
End Time: 9 Feb Jan 2026 1:00 UTC
Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint
Reason for Maintenance:
Upgrade of software and operating system on the logging and DNS infrastructure.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 25, 2026 - 00:25 UTC
[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud CDN in London and Brazil – Impact: Performance Impact Feb 7, 2026 04:30 - Feb 8, 2026 10:30 UTC
Update -
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 7 Feb 2026 04:30 UTC
End Time: 8 Feb 2026 10:30 UTC
Regional Cluster Schedules :
- Feb 7th 04:30 UTC to 10:30 UTC - TN2-LON
- Feb 8th 04:30 UTC to 10:30 UTC - SP4-SAO
Reference: SDCCAB-2990
Projected Impact:
F5 XC CDN to Customer Edge connections in TN2-LON and SP4-SAO will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 27, 2026 - 10:02 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 7 Feb 2026 04:30 UTC
End Time: 8 Feb 2026 10:30 UTC
Regional Cluster Schedules :
- Feb 7th 04:30 UTC to 10:30 UTC - TN2-LON
- Feb 8th 04:30 UTC to 10:30 UTC - SP4-SAO
Reference: SDCCAB-2990
Projected Impact:
F5 XC CDN to Customer Edge connections in TN2-LON and SP4-SAO will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 27, 2026 - 10:02 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 7 Feb 2026 14:00 UTC
End Time: 8 Feb 2026 20:00 UTC
Regional Cluster Schedules :
- Feb 7th 14:00 to 20:00 - TN2-LON
- Feb 8th 14:00 to 20:00 - SP4-SAO
Reference: SDCCAB-2990
Projected Impact:
F5 XC CDN to Customer Edge connections in TN2-LON and SP4-SAO will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 22, 2026 - 23:25 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 7 Feb 2026 14:00 UTC
End Time: 8 Feb 2026 20:00 UTC
Regional Cluster Schedules :
- Feb 7th 14:00 to 20:00 - TN2-LON
- Feb 8th 14:00 to 20:00 - SP4-SAO
Reference: SDCCAB-2990
Projected Impact:
F5 XC CDN to Customer Edge connections in TN2-LON and SP4-SAO will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jan 22, 2026 - 23:25 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Dallas(Dal3 and B-Dal3) – Impact: Brief Interruption Feb 7, 2026 05:00-09:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 09:00 UTC
Reference: SDCCAB-2855
Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Dal3 and B-dal3 regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance:
Capacity expansion of F5 Distributed Cloud Regional Edge in Dal3 and B-Dal3
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 21, 2026 - 08:52 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 09:00 UTC
Reference: SDCCAB-2855
Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Dal3 and B-dal3 regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance:
Capacity expansion of F5 Distributed Cloud Regional Edge in Dal3 and B-Dal3
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 21, 2026 - 08:52 UTC
Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure Globally – Impact: Non-Disruptive Feb 7, 2026 05:00-13:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 13:00 UTC
Reference: SDCCAB-2838
Projected Impact:
No impact will occur if you have updated your prefix and ASN list on the XC Console. If any of the prefixes you are advertising to F5 are missing from the XC Console, we will stop accepting that prefix.
Please ensure all prefixes are up to date on the XC console before the maintenance window.
Reason for Maintenance:
Enable customers to manage prefixes through the XC Console without involving the Security Operations team.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 17:15 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 05:00 UTC
End Time: 07 Feb 2026 13:00 UTC
Reference: SDCCAB-2838
Projected Impact:
No impact will occur if you have updated your prefix and ASN list on the XC Console. If any of the prefixes you are advertising to F5 are missing from the XC Console, we will stop accepting that prefix.
Please ensure all prefixes are up to date on the XC console before the maintenance window.
Reason for Maintenance:
Enable customers to manage prefixes through the XC Console without involving the Security Operations team.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 17:15 UTC
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London and Hong Kong – Impact: Brief Interruption Feb 7, 2026 05:00 - Feb 8, 2026 10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
- Feb 7th 05:00 to 13:00 UTC - B-London
- Feb 8th 02:00 to 10:00 UTC - Hong Kong
Reference: SDCCAB-3013
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
Deploy new software version on the Regional Edge Site
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 29, 2026 - 23:31 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
- Feb 7th 05:00 to 13:00 UTC - B-London
- Feb 8th 02:00 to 10:00 UTC - Hong Kong
Reference: SDCCAB-3013
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
Deploy new software version on the Regional Edge Site
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 29, 2026 - 23:31 UTC
Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in London, Singapore, Ashburn, San Jose and Frankfurt – Impact: Non-Disruptive Feb 7, 2026 09:00-21:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 09:00 UTC
End Time: 07 Feb 2026 21:00 UTC
Reference: SDCCAB-2895
Projected Impact:
There will be no impact to customer traffic during this change. You may notice a brief interruption in NetFlow traffic reporting. Certain administrative actions may be temporarily deferred during the maintenance window, while all active protections continue to operate as expected. This change will not be performed while an attack is in progress.
Reason for Maintenance:
Upgrade of Mitigation System
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 19:31 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 09:00 UTC
End Time: 07 Feb 2026 21:00 UTC
Reference: SDCCAB-2895
Projected Impact:
There will be no impact to customer traffic during this change. You may notice a brief interruption in NetFlow traffic reporting. Certain administrative actions may be temporarily deferred during the maintenance window, while all active protections continue to operate as expected. This change will not be performed while an attack is in progress.
Reason for Maintenance:
Upgrade of Mitigation System
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 19:31 UTC
Planned Maintenance Notification for F5 Bot Defense Network Infrastructure in EQSV2 (Santa Clara, CA) – Impact: Non-Disruptive Feb 7, 2026 17:00-23:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 17:00 UTC
End Time: 07 Feb 2026 23:00 UTC
Reference: SDCCAB-2958
Projected Impact:
No service impact is anticipated. Network traffic will automatically fail over to the backup datacenter for the duration of the activity
Reason for Maintenance:
Network firewall maintenance to improve overall performance and stability
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 23:25 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Network Infrastructure
Maintenance Window:
Start Time: 07 Feb 2026 17:00 UTC
End Time: 07 Feb 2026 23:00 UTC
Reference: SDCCAB-2958
Projected Impact:
No service impact is anticipated. Network traffic will automatically fail over to the backup datacenter for the duration of the activity
Reason for Maintenance:
Network firewall maintenance to improve overall performance and stability
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 26, 2026 - 23:25 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN in Sydney, Tokyo, Singapore and Hong Kong – Impact: Performance Degradation Feb 14, 2026 00:30 - Feb 15, 2026 13:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 14 Feb 2026 00:30 UTC
End Time: 15 Feb 2026 13:30 UTC
Regional Cluster Schedules :
- Feb 14th 00:30 UTC to 06:30 UTC - Sydney
- Feb 14th 07:30 UTC to 13:30 UTC - Tokyo
- Feb 15th 00:30 UTC to 06:30 UTC - Singapore
- Feb 15th 07:30 UTC to 13:30 UTC - Hong Kong
Reference: SDCCAB-3075
Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 30, 2026 - 14:21 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 14 Feb 2026 00:30 UTC
End Time: 15 Feb 2026 13:30 UTC
Regional Cluster Schedules :
- Feb 14th 00:30 UTC to 06:30 UTC - Sydney
- Feb 14th 07:30 UTC to 13:30 UTC - Tokyo
- Feb 15th 00:30 UTC to 06:30 UTC - Singapore
- Feb 15th 07:30 UTC to 13:30 UTC - Hong Kong
Reference: SDCCAB-3075
Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jan 30, 2026 - 14:21 UTC