Update - The F5 Distributed Cloud engineering team continues to make progress toward restoring the Melbourne (ME1) Regional Edge, and restoration efforts remain on track. Proactive monitoring is in place to help maintain service continuity across the region during this process.
We appreciate your patience and will provide further updates as restoration progresses.
Oct 06, 2026 - 21:43 UTC
We appreciate your patience and will provide further updates as restoration progresses.
Oct 06, 2026 - 21:43 UTC
Identified - Our F5 Distributed Cloud engineering team continues to work on the restoration of the Melbourne (ME1) Regional Edge. Restoration activities remain on track, and additional updates will be provided as progress is made. The engineering team has enabled a proactive monitoring stage to ensure service continuity throughout the region. We will share further updates as more information becomes available.
Oct 05, 2026 - 23:36 UTC
Oct 05, 2026 - 23:36 UTC
Update - We are currently investigating a hardware issue within our Melbourne region. Customer traffic continues to route normally over secondary paths.
Our network engineering team is actively working with hardware vendor support to complete diagnostic procedures.
We will share further updates as more information becomes available.
Oct 05, 2026 - 16:30 UTC
Our network engineering team is actively working with hardware vendor support to complete diagnostic procedures.
We will share further updates as more information becomes available.
Oct 05, 2026 - 16:30 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting Melbourne.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 03:42 PM UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Oct 05, 2026 - 15:46 UTC
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 03:42 PM UTC
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Oct 05, 2026 - 15:46 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
Operational
HTTP Load Balancer
Operational
NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
Operational
Website
Operational
Customer Support
Operational
Software Distribution
Operational
Product Documentation
Operational
North America PoPs
Operational
Ashburn (dc12), VA, United States
Operational
Ashburn (b-dc12), VA, United States
Operational
Ashburn (c-dc12), VA, United States
Operational
New York (ny8), NY, United States
Operational
New York (b-ny8), NY, United States
Operational
San Jose (sv10), CA, United States
Operational
San Jose (b-sv10), CA, United States
Operational
Seattle, WA, United States
Operational
Toronto, Canada
Operational
Dallas (dal3), TX, United States
Operational
Dallas (b-dal3), TX, United States
Operational
Atlanta, GA, United States
Operational
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States
Operational
Querétaro, Mexico
Operational
South America PoPs
Operational
Sao Paulo, Brazil
Operational
Europe PoPs
Operational
Amsterdam, Netherlands
Operational
Frankfurt (fr4), Germany
Operational
Frankfurt (b-fr4), Germany
Operational
London (tn2), United Kingdom
Operational
London (b-tn2), United Kingdom
Operational
Paris (pa2), France
Operational
Paris (pa4), France
Operational
Madrid, Spain
Operational
Lisbon, Portugal
Operational
Stockholm, Sweden
Operational
Paris, France (Network)
Operational
Milan, Italy
Operational
Asia PoPs
Operational
Singapore, Singapore
Operational
Tokyo, Japan
Operational
Osaka, Japan
Operational
Hong Kong, Asia
Operational
Mumbai (mb2), India
Operational
Mumbai (b-mb2), India
Operational
Chennai, India
Operational
Jakarta, Indonesia
Operational
Seoul, South Korea
Operational
Oceania PoPs
Degraded Performance
Sydney, Australia
Operational
Melbourne, Australia
Degraded Performance
Middle East PoPs
Operational
Dubai, United Arab Emirates
Operational
Tel Aviv, Israel
Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Notification for F5 Distributed Cloud DNS Service - Global – Impact: Config Propagation Delay Oct 10, 2026 04:00-10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Services
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reference: SDCCAB-4079
Projected Impact:
During this maintenance window, DNS record-related operations such as primary zone creation, secondary zone creation, and zone updates will enter a pending state until the upgrade is completed. Once the upgrade concludes, these operations will automatically be retried and transition into an active state. Please rest assured that there will be no impact to other traffic flows.
Reason for Maintenance:
This upgrade is being carried out to enhance resiliency and provide improved security for our DNS services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 01, 2026 - 05:22 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Services
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reference: SDCCAB-4079
Projected Impact:
During this maintenance window, DNS record-related operations such as primary zone creation, secondary zone creation, and zone updates will enter a pending state until the upgrade is completed. Once the upgrade concludes, these operations will automatically be retried and transition into an active state. Please rest assured that there will be no impact to other traffic flows.
Reason for Maintenance:
This upgrade is being carried out to enhance resiliency and provide improved security for our DNS services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 01, 2026 - 05:22 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Jakarta (JK1) – Impact: Brief Interruption Oct 10, 2026 04:00-10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reference: SDCCAB-5397
Projected Impact:
During this maintenances window, customer traffic will be rerouted to the nearest available Point of Presence (PoP). However, customers with hard-coded dependencies specifically tied to the Jakarta Regional site (JK1) may experience a service disruption during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 24, 2026 - 23:14 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 10:00 UTC
Reference: SDCCAB-5397
Projected Impact:
During this maintenances window, customer traffic will be rerouted to the nearest available Point of Presence (PoP). However, customers with hard-coded dependencies specifically tied to the Jakarta Regional site (JK1) may experience a service disruption during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 24, 2026 - 23:14 UTC
Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM – Impact: No Impact Oct 10, 2026 04:00-09:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Distributed Cloud Protection Manager DCPM
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 09:00 UTC
Reference: SDCCAB-5514
Projected Impact:
Customer traffic and protected applications will remain fully operational throughout this maintenance. To help ensure a smooth upgrade process, we recommend avoiding any configuration changes or updates to your F5 Bot services during the maintenance window.
Reason for Maintenance:
Platform enhancements and deployment of a new F5 Bot Distributed Cloud Protection Manager (DCPM) release to improve reliability, performance, and operational efficiency.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 14:43 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Distributed Cloud Protection Manager DCPM
Maintenance Window:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 09:00 UTC
Reference: SDCCAB-5514
Projected Impact:
Customer traffic and protected applications will remain fully operational throughout this maintenance. To help ensure a smooth upgrade process, we recommend avoiding any configuration changes or updates to your F5 Bot services during the maintenance window.
Reason for Maintenance:
Platform enhancements and deployment of a new F5 Bot Distributed Cloud Protection Manager (DCPM) release to improve reliability, performance, and operational efficiency.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 14:43 UTC
[RESCHEDULED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud CDN Global Controller – Impact: Configuration Propagation Delay Oct 10, 2026 04:00-16:00 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for CDN Global Controller has been rescheduled.
Updated Maintenance Details:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 16:00 UTC
Reason for Reschedule: Rescheduled to ensure maintenance is performed during a period of lower activity, minimizing any potential impact.
Reference ID: SDCCAB-5481
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Oct 06, 2026 - 19:07 UTC
We would like to inform you that the previously scheduled maintenance for CDN Global Controller has been rescheduled.
Updated Maintenance Details:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 16:00 UTC
Reason for Reschedule: Rescheduled to ensure maintenance is performed during a period of lower activity, minimizing any potential impact.
Reference ID: SDCCAB-5481
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Oct 06, 2026 - 19:07 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed CDN Cloud Global Controller
Maintenance Window:
Start Time: 10 Oct 2026 00:30 UTC
End Time: 10 Oct 2026 12:30 UTC
Reference: SDCCAB-5481
Projected Impact:
During this maintenance window, customers will be unable to create new CDN distributions. Please note that all existing CDN services are expected to remain fully operational and unaffected throughout the maintenance.
Reason for Maintenance:
We are performing a scheduled platform upgrade to modernize the CDN Global Controller's core operating environment. This upgrade ensures long-term system stability, enhanced security compliance, and robust service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Sep 29, 2026 - 20:32 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed CDN Cloud Global Controller
Maintenance Window:
Start Time: 10 Oct 2026 00:30 UTC
End Time: 10 Oct 2026 12:30 UTC
Reference: SDCCAB-5481
Projected Impact:
During this maintenance window, customers will be unable to create new CDN distributions. Please note that all existing CDN services are expected to remain fully operational and unaffected throughout the maintenance.
Reason for Maintenance:
We are performing a scheduled platform upgrade to modernize the CDN Global Controller's core operating environment. This upgrade ensures long-term system stability, enhanced security compliance, and robust service reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Sep 29, 2026 - 20:32 UTC
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Osaka (OS1) – Impact: Degraded Performance Oct 10, 2026 12:00-18:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 10 Oct 2026 12:00 UTC
End Time: 10 Oct 2026 18:00 UTC
Reference: SDCCAB-5371
Projected Impact:
Customers who have created hard-coded dependencies for the Osaka Regional Edge site may encounter degraded performance or temporary routing delays during this window. Services and applications should otherwise remain unaffected and will continue to be served from other Regional Edges within the same region.
Reason for Maintenance:
We are performing essential network infrastructure addition in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 29, 2026 - 16:46 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 10 Oct 2026 12:00 UTC
End Time: 10 Oct 2026 18:00 UTC
Reference: SDCCAB-5371
Projected Impact:
Customers who have created hard-coded dependencies for the Osaka Regional Edge site may encounter degraded performance or temporary routing delays during this window. Services and applications should otherwise remain unaffected and will continue to be served from other Regional Edges within the same region.
Reason for Maintenance:
We are performing essential network infrastructure addition in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 29, 2026 - 16:46 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Lisbon (LS1) – Impact: Degraded Performance Oct 10, 2026 23:00 - Oct 11, 2026 05:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 10 Oct 2026 23:00 UTC
End Time: 11 Oct 2026 05:00 UTC
Reference: SDCCAB-5549
Projected Impact:
During this maintenance window, traffic to Lisbon (LS1) Regional Edge will be directed to nearby Regional Edge sites. Customers with configurations that rely on Lisbon (LS1) Regional Edge site may experience degraded performance during this maintenance window. Customer Edge (CE) services and applications will not experience downtime and will continue to operate normally from other Regional Edge sites.
Reason for Maintenance:
Capacity enhancements in the Lisbon (LS1) Regional Edge to support scalability and reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 16:14 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 10 Oct 2026 23:00 UTC
End Time: 11 Oct 2026 05:00 UTC
Reference: SDCCAB-5549
Projected Impact:
During this maintenance window, traffic to Lisbon (LS1) Regional Edge will be directed to nearby Regional Edge sites. Customers with configurations that rely on Lisbon (LS1) Regional Edge site may experience degraded performance during this maintenance window. Customer Edge (CE) services and applications will not experience downtime and will continue to operate normally from other Regional Edge sites.
Reason for Maintenance:
Capacity enhancements in the Lisbon (LS1) Regional Edge to support scalability and reliability.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 16:14 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Dubai (DX1) – Impact: Brief Interruption Oct 11, 2026 04:00-10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 11 Oct 2026 04:00 UTC
End Time: 11 Oct 2026 10:00 UTC
Reference: SDCCAB-5398
Projected Impact:
During this maintenances window, customer traffic will be rerouted to the nearest available Point of Presence (PoP). However, customers with hard-coded dependencies specifically tied to the Dubai Regional site (DX1) may experience a service disruption during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 24, 2026 - 23:15 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 11 Oct 2026 04:00 UTC
End Time: 11 Oct 2026 10:00 UTC
Reference: SDCCAB-5398
Projected Impact:
During this maintenances window, customer traffic will be rerouted to the nearest available Point of Presence (PoP). However, customers with hard-coded dependencies specifically tied to the Dubai Regional site (DX1) may experience a service disruption during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 24, 2026 - 23:15 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption Oct 17, 2026 02:00 - Oct 18, 2026 08:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 17 Oct 2026 02:00 UTC
End Time: 18 Oct 2026 08:00 UTC
Per-Location Maintenance Schedule:
- October 17th 02:00 UTC - B-New York, Toronto
- October 18th 02:00 UTC - B-Ashburn (DC12), Seoul, South Korea
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-5557
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 20:23 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 17 Oct 2026 02:00 UTC
End Time: 18 Oct 2026 08:00 UTC
Per-Location Maintenance Schedule:
- October 17th 02:00 UTC - B-New York, Toronto
- October 18th 02:00 UTC - B-Ashburn (DC12), Seoul, South Korea
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-5557
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 02, 2026 - 20:23 UTC
Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Frankfurt (FR4) – Impact: Degraded Performance Oct 17, 2026 05:00-09:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 17 Oct 2026 05:00 UTC
End Time: 17 Oct 2026 09:00 UTC
Reference: SDCCAB-5553
Projected Impact:
Customers may experience degraded monitoring visibility within the Distributed Cloud Console Routed DDoS workspace while infrastructure components are transitioned as part of this maintenance activity. This may result in temporary gaps or inconsistencies in traffic graphs and monitoring data presented in the Console. Network services, customer traffic, and application availability are not expected to be affected.
Reason for Maintenance:
This scheduled maintenance will transition infrastructure components to an updated platform. This work is part of our ongoing efforts to modernize the infrastructure, improve operational efficiency, and enhance the scalability and reliability of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 05, 2026 - 17:19 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 17 Oct 2026 05:00 UTC
End Time: 17 Oct 2026 09:00 UTC
Reference: SDCCAB-5553
Projected Impact:
Customers may experience degraded monitoring visibility within the Distributed Cloud Console Routed DDoS workspace while infrastructure components are transitioned as part of this maintenance activity. This may result in temporary gaps or inconsistencies in traffic graphs and monitoring data presented in the Console. Network services, customer traffic, and application availability are not expected to be affected.
Reason for Maintenance:
This scheduled maintenance will transition infrastructure components to an updated platform. This work is part of our ongoing efforts to modernize the infrastructure, improve operational efficiency, and enhance the scalability and reliability of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Oct 05, 2026 - 17:19 UTC