Informational : New IP ranges for F5 Distributed Cloud Regional Edge sites
Monitoring - Dear Valued Customers,

We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.

New IP Ranges:

Americas:
159.60.177.0/24
159.60.252.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at support@cloud.f5.com
May 05, 2026 - 09:50 UTC

About This Site

F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.

This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.

Uptime over the past 90 days. View historical uptime.
Services Operational
90 days ago
99.83 % uptime
Today
Portal & Customer Login Operational
90 days ago
99.99 % uptime
Today
Customer Dashboard Operational
90 days ago
99.99 % uptime
Today
App Stack Operational
90 days ago
99.99 % uptime
Today
Secure Mesh Operational
90 days ago
99.99 % uptime
Today
Bot Defense Operational
90 days ago
99.99 % uptime
Today
Client Side Defense Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
98.9 % uptime
Today
CDN Control Plane Operational
90 days ago
99.67 % uptime
Today
NGINX One Operational
90 days ago
100.0 % uptime
Today
TA - Traffic Advertising Operational
90 days ago
100.0 % uptime
Today
Routed Originated Services Operational
90 days ago
100.0 % uptime
Today
WebApp Scanning Operational
90 days ago
100.0 % uptime
Today
HTTP Load Balancer Operational
90 days ago
100.0 % uptime
Today
NGINXaaS for Azure Operational
90 days ago
100.0 % uptime
Today
Global Log Receiver (GLR) Operational
90 days ago
98.88 % uptime
Today
Customer Support, Docs and WebSite Operational
90 days ago
99.96 % uptime
Today
Website Operational
90 days ago
99.88 % uptime
Today
Customer Support Operational
90 days ago
99.99 % uptime
Today
Software Distribution Operational
90 days ago
99.99 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
North America PoPs Operational
Ashburn (dc12), VA, United States Operational
Ashburn (b-dc12), VA, United States Operational
Ashburn (c-dc12), VA, United States Operational
New York (ny8), NY, United States Operational
New York (b-ny8), NY, United States Operational
San Jose (sv10), CA, United States Operational
San Jose (b-sv10), CA, United States Operational
Seattle, WA, United States Operational
Toronto, Canada Operational
Dallas (dal3), TX, United States Operational
Dallas (b-dal3), TX, United States Operational
Atlanta, GA, United States Operational
Montreal, Canada Operational
Miami, FL, United States (Network) Operational
Chicago, IL, United States Operational
South America PoPs Operational
Sao Paulo, Brazil Operational
Europe PoPs Operational
Amsterdam, Netherlands Operational
Frankfurt (fr4), Germany Operational
Frankfurt (b-fr4), Germany Operational
London (tn2), United Kingdom Operational
London (b-tn2), United Kingdom Operational
Paris (pa2), France Operational
Paris (pa4), France Operational
Madrid, Spain Operational
Lisbon, Portugal Operational
Stockholm, Sweden Operational
Paris, France (Network) Operational
Milan, Italy Operational
Asia PoPs Operational
Singapore, Singapore Operational
Tokyo, Japan Operational
Osaka, Japan Operational
Hong Kong, Asia Operational
Mumbai, India Operational
Chennai, India Operational
Jakarta, Indonesia Operational
Oceania PoPs Operational
Sydney, Australia Operational
Melbourne, Australia Operational
Middle East PoPs Operational
Dubai, United Arab Emirates Operational
Tel Aviv, Israel Operational
Silverline - Legacy Operational
90 days ago
100.0 % uptime
Today
Proxy Services - US West (SJC) Operational
90 days ago
100.0 % uptime
Today
Proxy Services - UK (LON) Operational
90 days ago
100.0 % uptime
Today
Proxy Services - US East (DCA) Operational
90 days ago
100.0 % uptime
Today
Routed Services - US West (SJC) Operational
90 days ago
100.0 % uptime
Today
Routed Services - US East (DCA) Operational
90 days ago
100.0 % uptime
Today
Routed Services - UK (LON) Operational
90 days ago
100.0 % uptime
Today
Routed Services - Germany (FRA) Operational
90 days ago
100.0 % uptime
Today
Routed Services - Asia (SIN) Operational
90 days ago
100.0 % uptime
Today
Routed Services - Toronto (YYZ) Operational
90 days ago
100.0 % uptime
Today
Routed Services - North America Operational
90 days ago
100.0 % uptime
Today
Routed Services - Paris (CDG) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Bahrain (BAH) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Hong Kong (HKG) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Montreal (YUL) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Mumbai (BOM) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Ohio (CMH) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - São Paulo (GRU) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Sydney (SYD) Operational
90 days ago
100.0 % uptime
Today
Regional PoPs - Tokyo (TYO) Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Silverline Ticketing Operational
90 days ago
100.0 % uptime
Today
ACD Service (SOC Phone) Operational
90 days ago
100.0 % uptime
Today
Transit Carrier - US West (SJC) Operational
90 days ago
100.0 % uptime
Today
Transit Carrier - US East (DCA) Operational
90 days ago
100.0 % uptime
Today
Transit Carrier - UK (LON) Operational
90 days ago
100.0 % uptime
Today
Transit Carrier - Germany (FRA) Operational
90 days ago
100.0 % uptime
Today
Transit Carrier - Asia (SIN) Operational
90 days ago
100.0 % uptime
Today
Proxy Services - Germany (FRA) Operational
90 days ago
100.0 % uptime
Today
Proxy Services - Asia (SIN) Operational
90 days ago
100.0 % uptime
Today
Bot and Risk Mgt - Legacy Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Sunnyvale Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Santa Clara, CA Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Los Angeles Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Chicago Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Washington, DC Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Ashburn Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - New York Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Hong Kong Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - Amsterdam Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - US - East1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - US - East4 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - US - Central1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - US - West1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - US - West2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - North America - Northeast1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - North America - Northeast2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - European Union - West1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - European Union - West2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - European Union - West3 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - Asia - East1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - Asia - East2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - Asia - Northeast1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - GCP - Asia - Northeast2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - South1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - South2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - Southeast1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - Southeast2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - Southeast3 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - EU - Central1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - EU - North1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - EU - West1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - ME - South1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - SA - East1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - US - East1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - US - East2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - US - West1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - US - West2 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - S3 Bucket Operational
90 days ago
100.0 % uptime
Today
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE Operational
90 days ago
100.0 % uptime
Today
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE Operational
90 days ago
100.0 % uptime
Today
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE Operational
90 days ago
100.0 % uptime
Today
SAFE - GCP - US Operational
90 days ago
100.0 % uptime
Today
SAFE - GCP - EMEA Operational
90 days ago
100.0 % uptime
Today
SAFE - GCP - APCJ-1 Operational
90 days ago
100.0 % uptime
Today
SAFE - GCP - APCJ-2 Operational
90 days ago
100.0 % uptime
Today
SAFE - GCP - Canada Operational
90 days ago
100.0 % uptime
Today
Internal Communications Operational
90 days ago
100.0 % uptime
Today
Internal Testing Operational
90 days ago
100.0 % uptime
Today
P.STG - STG Operational
90 days ago
100.0 % uptime
Today
S.STG - STG1 Operational
90 days ago
100.0 % uptime
Today
DCPM (WorldWide) Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - Northeast1 Operational
90 days ago
100.0 % uptime
Today
F5 Bot Defense - AWS - AP - Northeast3 Operational
90 days ago
100.0 % uptime
Today
Data Inteligence - Premium Upgrades Operational
90 days ago
100.0 % uptime
Today
Data Delivery Upgrade Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2026
Planned Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Brief Interruption
Completed - The scheduled maintenance has been completed.
Jul 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 03:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 11 Jul 2026 03:00 UTC
End Time: 12 Jul 2026 11:00 UTC

Schedule:
- 11 Jul 2026 03:00 UTC - 11 Jul 2026 11:00 UTC - Global Controller
- 12 Jul 2026 03:00 UTC - 12 Jul 2026 11:00 UTC - Backup Global Controller

Reference: SDCCAB-4296

Projected Impact:
During the maintenance window, Management Plane configuration changes will continue to persist and propagate for most of the upgrade. However, configuration propagation will briefly pause while the configuration audit service is being upgraded. Customer Edge (CE) health metrics may be temporarily unavailable during this period. Additionally, sign-in services for the XC Console may experience intermittent accessibility, though access will be restored shortly after each instance upgrade.

Reason for Maintenance:
We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements and critical fixes to help keep the platform running smoothly and reliably.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 26, 19:28 UTC
Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: Brief Interruption
Completed - The scheduled maintenance has been completed.
Jul 12, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense DCPM

Maintenance Window:
Start Time: 12 Jul 2026 04:00 UTC
End Time: 12 Jul 2026 08:00 UTC

Reference: SDCCAB-4444, SDCCAB-4445, SDCCAB-4446, SDCCAB-4447

Projected Impact:
There will be no impact to AWS or GCP CSSE traffic. However, we kindly ask that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed.

Reason for Maintenance:
A planned DCPM upgrade will be performed to enhance the stability and overall quality of our service.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Bot Defense
Jul 1, 17:43 UTC
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Toronto (TR2) – Impact: Brief Interruption
Completed - The scheduled maintenance has been completed.
Jul 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:01 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 12 Jul 2026 04:00 UTC
End Time: 12 Jul 2026 08:00 UTC

Reference: SDCCAB-4521

Projected Impact:
Customers using GRE services with tunnels terminating in the Toronto (TR2) Point of Presence (PoP) may experience a brief interruption to their service during the maintenance window. Customers not using GRE tunnels in this location are not expected to be affected.

Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Toronto (TR2) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 9, 15:46 UTC
Jul 11, 2026
[EXTENDED] Planned Maintenance Notification for F5 Distributed Cloud CDN in Multiple locations – Impact: Brief Interruption
Completed - The scheduled maintenance has been completed.
Jul 11, 21:30 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/c9w55r6bj587) for F5 Distributed Cloud CDN has been extended by an additional 3 hours. The new expected completion time is mentioned below-

Maintenance Window:
Start Time: 11 Jul 2026 10:30 UTC
End Time: 11 Jul 2026 21:30 UTC

Reference: SDCCAB-4296

Projected Impact:
During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable.

Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 11, 17:46 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/c9w55r6bj587) for F5 Distributed Cloud CDN has been extended by an additional 2 hours. The new expected completion time is mentioned below-

Maintenance Window:
Start Time: 11 Jul 2026 10:30 UTC
End Time: 11 Jul 2026 18:30 UTC

Reference: SDCCAB-4296

Projected Impact:
During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable.

Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 11, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 10:30 UTC
Update - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 11 Jul 2026 10:30 UTC
End Time: 11 Jul 2026 16:30 UTC

Reference: SDCCAB-4296

Projected Impact:
During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable.

Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 10, 07:25 UTC
Update - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 12 Jul 2026 02:30 UTC
End Time: 12 Jul 2026 10:30 UTC

Reference: SDCCAB-4296

Projected Impact:
During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable.

Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 7, 10:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 12 Jul 2026 04:30 UTC
End Time: 12 Jul 2026 10:30 UTC

Reference: SDCCAB-4296

Projected Impact:
During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable.

Reason for Maintenance:
We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 26, 19:30 UTC
Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: No Impact
Completed - The scheduled maintenance has been completed.
Jul 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE

Maintenance Window:
Start Time: 11 Jul 2026 04:00 UTC
End Time: 11 Jul 2026 07:00 UTC

Reference: SDCCAB-4451

Projected Impact:
There will be no impact to AWS or GCP CSSE traffic. However, we kindly request that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed.

Reason for Maintenance:
This maintenance is being conducted to deploy and integrate new infrastructure supporting the COSSE platform. The upgrade will enhance overall system scalability, reliability, and operational performance, while enabling future service improvements and capacity expansion. These changes are part of our ongoing efforts to strengthen the underlying architecture and ensure a more resilient and efficient service delivery environment.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Bot Defense
Jul 1, 17:42 UTC
Jul 10, 2026
[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud DNS Service - Global – Impact: Config Propagation Delay
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud DNS Service has been cancelled.

Original Maintenance Details:
Start Time: 18 July 2026, 04:00 UTC
End Time: 18 July 2026, 10:00 UTC
Reason for Cancellation: Resources have been reallocated to address a higher-priority service task, and this maintenance has been canceled.

Reference ID: SDCCAB-4079

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 10, 14:42 UTC
Update - Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud DNS Services has been rescheduled.

Updated Maintenance Details:

Start Time: 18 July 2026, 04:00 UTC
End Time: 18 July 2026, 10:00 UTC

Reason for Reschedule: To better accommodate operational needs and minimize disruptions, we have optimized the schedule for this maintenance.

Reference ID: SDCCAB-4079

We apologize for any inconvenience this may cause and sincerely appreciate your cooperation and understanding as we work to improve our services.

If you have any questions or require further assistance, please contact our support team at support@cloud.f5.com.

Sincerely,
F5 Distributed Cloud
Jun 3, 17:49 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Services

Maintenance Window:
Start Time: 06 Jun 2026 04:00 UTC
End Time: 06 Jun 2026 10:00 UTC

Reference: SDCCAB-4079

Projected Impact:
During this maintenance window, DNS record-related operations such as primary zone creation, secondary zone creation, and zone updates will enter a pending state until the upgrade is completed. Once the upgrade concludes, these operations will automatically be retried and transition into an active state. Please rest assured that there will be no impact to other traffic flows.

Reason for Maintenance:
This upgrade is being carried out to enhance resiliency and provide improved security for our DNS services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
May 15, 10:00 UTC
F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481
Resolved - The issue affecting DNS visualization status has been fully resolved, and all services are operating normally.

Our teams have validated system stability and will continue to monitor to ensure consistent performance.

Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding and cooperation as we continue to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 10, 00:48 UTC
Update - The issue affecting DNS visualization status has been resolved, and all services are now operating normally.

Our teams have verified that the system is stable and will continue to monitor DNS services to ensure reliable and consistent performance.

We appreciate your patience and understanding throughout this period. If you have any questions or require further assistance, please feel free to contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 9, 14:20 UTC
Update - The issue affecting the DNS visualisation status has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 8, 14:05 UTC
Update - The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally.

Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance.

Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 8, 02:10 UTC
Update - The issue affecting the DNS visualisation status has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 7, 12:49 UTC
Update - The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.

Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 7, 04:12 UTC
Monitoring - The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally.

Our teams have validated system stability and will continue to monitor to ensure consistent performance.
Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.

Contact information
- Email support: support@cloud.f5.com
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding and cooperation as we continue to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 6, 18:21 UTC
Update - F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality.
DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully.
Our engineering teams are actively investigating the root cause and working toward a resolution.
We will provide additional updates as soon as more information becomes available.
Jul 6, 16:20 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 07/06/2026, 15:03 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Jul 6, 15:09 UTC
Jul 9, 2026
F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482
Resolved - The F5 Distributed Cloud team has successfully resolved the issue affecting display of metrics within the customer dashboard and CE´s, and no further impact is expected.

We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.
Jul 9, 05:00 UTC
Monitoring - The F5 Distributed Cloud support team has applied the fix and the display of metrics within the customer dashboard and CE´s are recovering.

We will keep you informed as updates become available. Thank you for your understanding and patience as we work to address this issue.
Jul 8, 23:57 UTC
Update - The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard and CE´s showing as down. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue.
Jul 8, 22:17 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting metrics missing on the Distributed Cloud dashboards.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 9:40 PM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.
Jul 8, 21:48 UTC
Jul 8, 2026
Jul 7, 2026
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: No Impact
Completed - The scheduled maintenance has been completed.
Jul 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 07 Jul 2026 06:00 UTC
End Time: 07 Jul 2026 08:00 UTC

Reference: SDCCAB-4476

Projected Impact:
As part of the implementation, we will perform an update to the WAF signatures. We advise all F5 Distributed Cloud WAF customers to configure signature staging settings in their App Firewall since this change includes updates to security definitions. Staging recommendations can be found at the following link : Best Practices for Signature Staging | F5 Distributed Cloud Technical Knowledge
https://docs.cloud.f5.com/docs-v2/web-app-and-api-protection/concepts/best-practices-for-signature-staging

Reason for Maintenance:
This maintenance will implement updates designed to improve WAF coverage and accuracy.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jul 2, 23:51 UTC
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Planned Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Non-Disruptive
Completed - The scheduled maintenance has been completed.
Jul 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 19:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Planned Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 01 Jul 2026 19:00 UTC
End Time: 02 Jul 2026 17:00 UTC

Regional Schedule:
- Jul 01 19:00 to Jul 01 23:00 - Tel Aviv
- Jul 02 13:00 to Jul 02 17:00 - Hong Kong


Reference: SDCCAB-2985, SDCCAB-2976

Projected Impact:
Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete.

Reason for Maintenance:
Scheduled upgrade to the DDoS mitigation system to improve performance and resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 18, 01:45 UTC
F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480
Resolved - The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming in the Distributed Cloud console. Live log visibility has now been restored. The system is currently operating normally, and no further impact is expected.

We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.
Jul 2, 13:03 UTC
Update - The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational

We will continue to monitor the platform to ensure ongoing service stability.
If you have any questions or concerns, please contact us at support@cloud.f5.com.
Jul 2, 10:07 UTC
Monitoring - The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed
Jul 1, 22:58 UTC
Investigating - The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available.

Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.

We will share further updates as more information becomes available.

We appreciate your patience and understanding.
Jul 1, 21:03 UTC
Jul 1, 2026
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Tokyo – Impact: Non-Disruptive
Completed - The scheduled maintenance has been completed.
Jul 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 12:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 01 Jul 2026 12:00 UTC
End Time: 01 Jul 2026 16:00 UTC

Reference: SDCCAB-2973, SDCCAB-2984

Projected Impact:
Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete.

Reason for Maintenance:
Scheduled upgrade to the DDoS mitigation system to improve performance and resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 26, 09:36 UTC
Jun 30, 2026

No incidents reported.

Jun 29, 2026
[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption
Completed - Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge has been cancelled.

Original Maintenance Details:
Start Time: 01 Jul 2026 06:00 UTC
End Time: 01 Jul 2026 07:00 UTC
Reason for Cancellation: The updates planned will be combined with an upcoming maintenance window to minimize customer impact

Reference ID: SDCCAB-4476

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 29, 18:33 UTC
Scheduled - Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 01 Jul 2026 06:00 UTC
End Time: 01 Jul 2026 07:00 UTC

Reference: SDCCAB-4476

Projected Impact:
As part of the implementation, we'll perform an update to the WAF signatures.  We advise all F5 Distributed Cloud WAF customers to configure signature staging settings in their App Firewall since this change includes updates to security definitions.

Reason for Maintenance:
This maintenance will implement updates designed to improve system stability and performance that includes the latest WAF signature enhancements.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Jun 27, 01:18 UTC
Jun 28, 2026

No incidents reported.

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