All Systems Operational
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
Operational
HTTP Load Balancer
Operational
NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
Operational
Website
Operational
Customer Support
Operational
Software Distribution
Operational
Product Documentation
Operational
North America PoPs
Operational
Ashburn (dc12), VA, United States
Operational
Ashburn (b-dc12), VA, United States
Operational
Ashburn (c-dc12), VA, United States
Operational
New York (ny8), NY, United States
Operational
New York (b-ny8), NY, United States
Operational
San Jose (sv10), CA, United States
Operational
San Jose (b-sv10), CA, United States
Operational
Seattle, WA, United States
Operational
Toronto, Canada
Operational
Dallas (dal3), TX, United States
Operational
Dallas (b-dal3), TX, United States
Operational
Atlanta, GA, United States (Network)
Operational
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States (Network)
Operational
South America PoPs
Operational
Sao Paulo, Brazil
Operational
Europe PoPs
Operational
Amsterdam, Netherlands
Operational
Frankfurt (fr4), Germany
Operational
Frankfurt (b-fr4), Germany
Operational
London (tn2), United Kingdom
Operational
London (b-tn2), United Kingdom
Operational
Paris (pa2), France
Operational
Paris (pa4), France
Operational
Madrid, Spain
Operational
Lisbon, Portugal
Operational
Stockholm, Sweden
Operational
Paris, France (Network)
Operational
Milan, Italy
Operational
Asia PoPs
Operational
Singapore, Singapore
Operational
Tokyo, Japan
Operational
Osaka, Japan
Operational
Hong Kong, Asia
Operational
Mumbai, India
Operational
Chennai, India
Operational
Jakarta, Indonesia
Operational
Oceania PoPs
Operational
Sydney, Australia
Operational
Melbourne, Australia
Operational
Middle East PoPs
Operational
Dubai, United Arab Emirates
Operational
Tel Aviv, Israel
Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Urgent Maintenance Notification for F5 Distributed Cloud DNS service – Impact: Non-Disruptive Apr 4, 2026 01:30-07:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming urgent maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS service
Maintenance Window:
Start Time: 4 Apr 2026 01:30 UTC
End Time: 4 Apr 2026 07:30 UTC
Reference: SDCCAB-3641
Projected Impact:
The Distributed Cloud DNS service is designed with redundancy, and no significant service impact is expected during the scheduled maintenance. However, there is a possibility that a small number of DNS requests may encounter intermittent failures.
Reason for Maintenance:
This maintenance activity involves a software upgrade aimed at improving the stability, performance, and overall reliability of the DNS service.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 27, 2026 - 14:32 UTC
We would like to inform you of an upcoming urgent maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS service
Maintenance Window:
Start Time: 4 Apr 2026 01:30 UTC
End Time: 4 Apr 2026 07:30 UTC
Reference: SDCCAB-3641
Projected Impact:
The Distributed Cloud DNS service is designed with redundancy, and no significant service impact is expected during the scheduled maintenance. However, there is a possibility that a small number of DNS requests may encounter intermittent failures.
Reason for Maintenance:
This maintenance activity involves a software upgrade aimed at improving the stability, performance, and overall reliability of the DNS service.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 27, 2026 - 14:32 UTC
Capacity expansion of F5 Distributed Cloud Logging Infrastructure Apr 4, 2026 04:00-08:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming maintenance window for the following F5 services:
- F5 Distributed Cloud Logging Service
Maintenance activities will include:
- Capacity expansion of logging infrastructure
Projected Impact:
Users might experience delay in delivery of access logs or GLR logs
Time: April 4 2026 04:00 am UTC to April 4 2026 8:00 am UTC
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Apr 03, 2026 - 04:59 UTC
We would like to inform you of an upcoming maintenance window for the following F5 services:
- F5 Distributed Cloud Logging Service
Maintenance activities will include:
- Capacity expansion of logging infrastructure
Projected Impact:
Users might experience delay in delivery of access logs or GLR logs
Time: April 4 2026 04:00 am UTC to April 4 2026 8:00 am UTC
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Apr 03, 2026 - 04:59 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN in Dallas (DAL3), Paris (PA2), Sao Paulo (SP4), Singapore (SG3), Toronto (TR2), Dubai (DX1), Lisbon (LS1) and Madrid (MD2) – Impact: Performance Impact Apr 11, 2026 00:30-18:20 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 11 April 2026 00:30 UTC
End Time: 11 April 2026 18:20 UTC
Reference: SDCCAB-3314
Projected Impact:
Connections between F5 Distributed Cloud CDN and Customer Edge locations in Dallas, Paris (PA2), Sao Paulo, Singapore, Toronto, Dubai, Lisbon and Madrid will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.
Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 09, 2026 - 08:18 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 11 April 2026 00:30 UTC
End Time: 11 April 2026 18:20 UTC
Reference: SDCCAB-3314
Projected Impact:
Connections between F5 Distributed Cloud CDN and Customer Edge locations in Dallas, Paris (PA2), Sao Paulo, Singapore, Toronto, Dubai, Lisbon and Madrid will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.
Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 09, 2026 - 08:18 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN in Montreal (MTL7), Stockholm (STO6), Melbourne (ME1) and Seattle (SEA1) – Impact: Performance Impact Apr 12, 2026 00:30-18:20 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 12 April 2026 00:30 UTC
End Time: 12 April 2026 18:20 UTC
Reference: SDCCAB-3314
Projected Impact:
Connections between F5 Distributed Cloud CDN and Customer Edge locations in Montreal, Stockholm, Melbourne and Seattle will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.
Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 09, 2026 - 08:18 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 12 April 2026 00:30 UTC
End Time: 12 April 2026 18:20 UTC
Reference: SDCCAB-3314
Projected Impact:
Connections between F5 Distributed Cloud CDN and Customer Edge locations in Montreal, Stockholm, Melbourne and Seattle will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.
Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 09, 2026 - 08:18 UTC
Planned Maintenance Notification for F5 Bot Defense (Hosted SSE) in Ashburn (DC11), San Jose (SV10) – Impact: No Impact Apr 12, 2026 04:00-08:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense (Hosted SSE)
Maintenance Window:
Start Time: 12 Apr 2026 04:00 UTC
End Time: 12 Apr 2026 08:00 UTC
Reference: SDCCAB-3465, SDCCAB-3448
Projected Impact:
We are implementing safeguards to prevent any service interruption during the maintenance window. Traffic will be temporarily routed between data centers as part of this activity, and no downtime is anticipated.
Reason for Maintenance:
Our network team will perform a routing migration to enhance overall network efficiency and stability, ensuring the continued excellence of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 29, 2026 - 15:44 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense (Hosted SSE)
Maintenance Window:
Start Time: 12 Apr 2026 04:00 UTC
End Time: 12 Apr 2026 08:00 UTC
Reference: SDCCAB-3465, SDCCAB-3448
Projected Impact:
We are implementing safeguards to prevent any service interruption during the maintenance window. Traffic will be temporarily routed between data centers as part of this activity, and no downtime is anticipated.
Reason for Maintenance:
Our network team will perform a routing migration to enhance overall network efficiency and stability, ensuring the continued excellence of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 29, 2026 - 15:44 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London, B-New York and D-New York – Impact: Brief Interruption Apr 16, 2026 02:30-08:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 16 Apr 2026 02:30 UTC
End Time: 16 Apr 2026 08:30 UTC
Reference: SDCCAB-3650
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 31, 2026 - 22:23 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 16 Apr 2026 02:30 UTC
End Time: 16 Apr 2026 08:30 UTC
Reference: SDCCAB-3650
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Mar 31, 2026 - 22:23 UTC
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption Apr 18, 2026 00:00 - Apr 19, 2026 07:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 18 Apr 2026 00:00 UTC
End Time: 19 Apr 2026 07:00 UTC
Regional Cluster Schedules :
- Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong
- Apr 18th 03:00 to Apr 18th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Apr 18th 06:00 to Apr 18th 12:00 - Tokyo, Melbourne, Jakarta, San Jose
- Apr 18th 09:00 to Apr 18th 15:00 - B-London, Chennai, Osaka, Dubai
- Apr 18th 12:00 to Apr 18th 18:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Apr 18th 15:00 to Apr 18th 21:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Apr 18th 19:00 to Apr 19th 01:00 - London, Paris(pa4), Stockholm, Sydney
- Apr 18th 22:00 to Apr 19th 04:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12
- Apr 19th 01:00 to Apr 19th 07:00 - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3651
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Apr 02, 2026 - 07:11 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 18 Apr 2026 00:00 UTC
End Time: 19 Apr 2026 07:00 UTC
Regional Cluster Schedules :
- Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong
- Apr 18th 03:00 to Apr 18th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Apr 18th 06:00 to Apr 18th 12:00 - Tokyo, Melbourne, Jakarta, San Jose
- Apr 18th 09:00 to Apr 18th 15:00 - B-London, Chennai, Osaka, Dubai
- Apr 18th 12:00 to Apr 18th 18:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Apr 18th 15:00 to Apr 18th 21:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Apr 18th 19:00 to Apr 19th 01:00 - London, Paris(pa4), Stockholm, Sydney
- Apr 18th 22:00 to Apr 19th 04:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12
- Apr 19th 01:00 to Apr 19th 07:00 - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3651
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Apr 02, 2026 - 07:11 UTC
Planned Maintenance Notification for F5 Distributed Cloud DNS Service – Global – Impact: Config Propagation Delay Apr 18, 2026 04:00-10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Service
Maintenance Window:
Start Time: 18 Apr 2026 04:00 UTC
End Time: 18 Apr 2026 10:00 UTC
Reference: SDCCAB-3534
Projected Impact:
During this upgrade window, any DNS record–related operations such as primary zone creation, secondary zone creation, and zone updates will remain in a pending state until the upgrade is completed and the Kafka service is fully operational. Once the upgrade is complete, these operations will be automatically retried and will move to an active state. There will be no impact to other traffic flows.
Reason for Maintenance:
We need to prepare DNS kafka for any zonal failures. So we will be applying HA configurations during this period.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Apr 02, 2026 - 10:48 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud DNS Service
Maintenance Window:
Start Time: 18 Apr 2026 04:00 UTC
End Time: 18 Apr 2026 10:00 UTC
Reference: SDCCAB-3534
Projected Impact:
During this upgrade window, any DNS record–related operations such as primary zone creation, secondary zone creation, and zone updates will remain in a pending state until the upgrade is completed and the Kafka service is fully operational. Once the upgrade is complete, these operations will be automatically retried and will move to an active state. There will be no impact to other traffic flows.
Reason for Maintenance:
We need to prepare DNS kafka for any zonal failures. So we will be applying HA configurations during this period.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Apr 02, 2026 - 10:48 UTC