Urgent Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Osaka (OS1) – Impact: Brief Interruption
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 2026 - 15:00 UTC
Jul 25, 2026 - 15:00 UTC
Scheduled - Dear Valued Customers,
We would like to inform you of an upcoming urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 25 Jul 2026 15:00 UTC
End Time: 25 Jul 2026 21:00 UTC
Reference: SDCCAB-4057
Projected Impact:
Customers using GRE services with tunnels terminating in the Osaka (OS1) Point of Presence (PoP) may experience a brief interruption to their service during the maintenance window. Customers not using GRE tunnels in this location are not expected to be affected.
Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 25, 2026 15:00-21:00 UTC
We would like to inform you of an upcoming urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 25 Jul 2026 15:00 UTC
End Time: 25 Jul 2026 21:00 UTC
Reference: SDCCAB-4057
Projected Impact:
Customers using GRE services with tunnels terminating in the Osaka (OS1) Point of Presence (PoP) may experience a brief interruption to their service during the maintenance window. Customers not using GRE tunnels in this location are not expected to be affected.
Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 25, 2026 15:00-21:00 UTC
Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Logging Infrastructure Globally – Impact: No Impact
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 2026 - 04:00 UTC
Jul 25, 2026 - 04:00 UTC
Scheduled - Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Customer Edge
Maintenance Window:
Start Time: 25 Jul 2026 04:00 UTC
End Time: 26 Jul 2026 04:00 UTC
Reference: SDCCAB-4651
Projected Impact:
During the scheduled maintenance window, all regional edge sites may experience a temporary increase in log processing latency. Customers may also notice minor delays in the availability and retrieval of logs and metrics. No service outage is expected, and normal performance will resume once the maintenance is completed.
Reason for Maintenance:
We are performing essential infrastructure enhancements to onboard the new EU Region Cloud LMA (Log Monitoring Agent) into our platform. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 25, 2026 04:00 - Jul 26, 2026 04:00 UTC
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Customer Edge
Maintenance Window:
Start Time: 25 Jul 2026 04:00 UTC
End Time: 26 Jul 2026 04:00 UTC
Reference: SDCCAB-4651
Projected Impact:
During the scheduled maintenance window, all regional edge sites may experience a temporary increase in log processing latency. Customers may also notice minor delays in the availability and retrieval of logs and metrics. No service outage is expected, and normal performance will resume once the maintenance is completed.
Reason for Maintenance:
We are performing essential infrastructure enhancements to onboard the new EU Region Cloud LMA (Log Monitoring Agent) into our platform. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Jul 25, 2026 04:00 - Jul 26, 2026 04:00 UTC
Monitoring - Dear Valued Customers,
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
May 05, 2026 - 09:50 UTC
We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.
New IP Ranges:
Americas:
159.60.177.0/24
159.60.252.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
May 05, 2026 - 09:50 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
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HTTP Load Balancer
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NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
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Website
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Customer Support
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Software Distribution
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Product Documentation
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North America PoPs
Under Maintenance
Ashburn (dc12), VA, United States
Under Maintenance
Ashburn (b-dc12), VA, United States
Under Maintenance
Ashburn (c-dc12), VA, United States
Under Maintenance
New York (ny8), NY, United States
Under Maintenance
New York (b-ny8), NY, United States
Under Maintenance
San Jose (sv10), CA, United States
Under Maintenance
San Jose (b-sv10), CA, United States
Under Maintenance
Seattle, WA, United States
Under Maintenance
Toronto, Canada
Under Maintenance
Dallas (dal3), TX, United States
Under Maintenance
Dallas (b-dal3), TX, United States
Under Maintenance
Atlanta, GA, United States
Under Maintenance
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States
Under Maintenance
South America PoPs
Under Maintenance
Sao Paulo, Brazil
Under Maintenance
Europe PoPs
Under Maintenance
Amsterdam, Netherlands
Under Maintenance
Frankfurt (fr4), Germany
Under Maintenance
Frankfurt (b-fr4), Germany
Under Maintenance
London (tn2), United Kingdom
Under Maintenance
London (b-tn2), United Kingdom
Under Maintenance
Paris (pa2), France
Under Maintenance
Paris (pa4), France
Under Maintenance
Madrid, Spain
Under Maintenance
Lisbon, Portugal
Under Maintenance
Stockholm, Sweden
Under Maintenance
Paris, France (Network)
Under Maintenance
Milan, Italy
Under Maintenance
Asia PoPs
Under Maintenance
Singapore, Singapore
Under Maintenance
Tokyo, Japan
Under Maintenance
Osaka, Japan
Under Maintenance
Hong Kong, Asia
Under Maintenance
Mumbai, India
Under Maintenance
Chennai, India
Under Maintenance
Jakarta, Indonesia
Under Maintenance
Oceania PoPs
Under Maintenance
Sydney, Australia
Under Maintenance
Melbourne, Australia
Under Maintenance
Middle East PoPs
Under Maintenance
Dubai, United Arab Emirates
Under Maintenance
Tel Aviv, Israel
Under Maintenance
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
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F5 Bot Defense - AWS - AP - Northeast1
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F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
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Degraded Performance
Partial Outage
Major Outage
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption Aug 8, 2026 02:00 - Aug 9, 2026 08:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-Dallas, Toronto
- August 9th 02:30 UTC - B-New York. B-San Jose
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-4724
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 25, 2026 - 02:37 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-Dallas, Toronto
- August 9th 02:30 UTC - B-New York. B-San Jose
Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.
Reference: SDCCAB-4724
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 25, 2026 - 02:37 UTC
Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in London (LD6) – Impact: Performance Impact Aug 8, 2026 11:00-16:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 11:00 UTC
End Time: 08 Aug 2026 16:00 UTC
Reference: SDCCAB-4541
Projected Impact:
During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE).
Reason for Maintenance:
As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 15, 2026 - 06:48 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure
Maintenance Window:
Start Time: 08 Aug 2026 11:00 UTC
End Time: 08 Aug 2026 16:00 UTC
Reference: SDCCAB-4541
Projected Impact:
During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE).
Reason for Maintenance:
As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Jul 15, 2026 - 06:48 UTC