All Systems Operational

About This Site

F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.

This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.

Services ? Operational
90 days ago
99.94 % uptime
Today
Portal & Customer Login ? Operational
90 days ago
99.62 % uptime
Today
Customer Dashboard ? Operational
90 days ago
99.77 % uptime
Today
App Stack ? Operational
90 days ago
100.0 % uptime
Today
Secure Mesh ? Operational
90 days ago
100.0 % uptime
Today
Bot Defense ? Operational
90 days ago
100.0 % uptime
Today
Client Side Defense ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
CDN Control Plane ? Operational
90 days ago
99.99 % uptime
Today
Account Protection ? Operational
90 days ago
99.99 % uptime
Today
NGINX One ? Operational
90 days ago
100.0 % uptime
Today
TA - Traffic Advertising Operational
90 days ago
99.98 % uptime
Today
Routed Originated Services Operational
90 days ago
99.95 % uptime
Today
Customer Support, Docs and WebSite ? Operational
90 days ago
99.97 % uptime
Today
Website ? Operational
90 days ago
99.88 % uptime
Today
Customer Support ? Operational
90 days ago
100.0 % uptime
Today
Software Distribution ? Operational
90 days ago
100.0 % uptime
Today
Product Documentation ? Operational
90 days ago
100.0 % uptime
Today
North America Network PoPs Operational
Ashburn, VA, United States ? Operational
New York, NY, United States ? Operational
San Jose, CA, United States ? Operational
Seattle, WA, United States ? Operational
Toronto, Canada ? Operational
Dallas, TX, United States ? Operational
Atlanta, GA, United States ? Operational
Montreal, Canada ? Operational
South America Network PoPs Operational
Sao Paulo, Brazil ? Operational
Europe Network PoPs Operational
Amsterdam, Netherlands ? Operational
Frankfurt, Germany ? Operational
London, United Kingdom ? Operational
Paris, France ? Operational
Madrid, Spain ? Operational
Lisbon, Portugal ? Operational
Stockholm, Sweden ? Operational
Asia Network PoPs Operational
Singapore, Singapore ? Operational
Tokyo, Japan ? Operational
Osaka, Japan ? Operational
Hong Kong, Asia ? Operational
Mumbai, India ? Operational
Chennai, India ? Operational
Oceania Network PoPs Operational
Sydney, Australia ? Operational
Melbourne, Australia ? Operational
United Arab Emirates Operational
Dubai, United Arab Emirates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We would like to inform you in advance of an upcoming emergency maintenance window for the following
F5 services:

- F5 Distributed Cloud Infrastructure Global Controller - Config Audit Service

Maintenance activities will include:
Optimize memory usage and improve overall performance of config audit service

Maintenance schedule in UTC time:
Start Time: July 29, 2024, 23:00 pm to July 30, 2024, 01:00 am

Projected Impact:
There will be a delay in propagation of configurations during this maintenance window.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation

Posted on Jul 27, 2024 - 02:51 UTC
Update - Dear Valued Customers,

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-06 05:00 am UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Aug 06, 2024 - 05:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services in Sydney (SY5):
- F5 Distributed Cloud Mesh in Sydney (SY5)

Maintenance activities will include:
- July release upgrade on Sydney (SY5) Regional Edge
- Time 2024-08-06 05:00 am UTC

Projected impact:
- Customers who have intentionally created hard-coded dependencies for the Sydney (SY5) Regional Edge site may experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to this Regional Edge (RE) will go down, and there may be a delay in configuration population.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Network Points of Presence (PoPs).

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation.

Aug 06, 2024 - 05:00 UTC
The F5 operations team will be conducting upgrades to our network infrastructure in Seattle(WES) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Seattle(WES) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: August 6 2024, 5:00 pm UTC to August 6 2024, 11.00 pm UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Posted on Jul 20, 2024 - 12:58 UTC
Update - Dear Valued Customers,

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-07 05:00 am UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Aug 07, 2024 - 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 08, 2024 - 20:28 UTC
Scheduled - Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services in Ashburn (DC12):
- F5 Distributed Cloud Mesh in Ashburn (DC12)

Maintenance activities will include:
- July release upgrade on Ashburn (DC12) Regional Edge
- Time 2024-07-24 05:00 am UTC

Projected impact:
- Customers who have intentionally created hard-coded dependencies for the Ashburn (DC12) Regional Edge site may experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to this Regional Edge (RE) will go down, and there may be a delay in configuration population.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Network Points of Presence (PoPs).

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation.

Jul 08, 2024 - 20:27 UTC
The F5 operations team will be conducting upgrades to our network infrastructure in Seattle(WES) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational

Time: August 8 2024, 12:00 am UTC to August 8 2024, 6.00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Posted on Jul 20, 2024 - 13:12 UTC
The F5 operations team will be conducting upgrades to our network infrastructure in Seattle(WES) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Seattle(WES) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: August 8 2024, 5:00 pm UTC to August 8 2024, 11.00 pm UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Posted on Jul 20, 2024 - 13:03 UTC
Update - Dear Valued Customers,

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-09 03:00 am UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Aug 09, 2024 - 03:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services in Dubai(DBX):
- F5 Distributed Cloud Mesh in Dubai (DBX)

Maintenance activities will include:
- July release upgrade on Dubai (DBX) Regional Edge
- Time 2024-07-26 03:00 am UTC

Projected impact:
- Customers who have intentionally created hard-coded dependencies for the Dubai (DBX) Regional Edge site may experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to this Regional Edge (RE) will go down, and there may be a delay in configuration population.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Network Points of Presence (PoPs).

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation.

Jul 12, 2024 - 06:01 UTC
Scheduled Maintenance for F5 Infrastructure on Regional edges Aug 11, 2024 19:00 - Aug 12, 2024 10:00 UTC
Update - We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-11 19:00 hrs UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

Here is the updated maintenance schedule in UTC time for your Regional Edges:
1. Tokyo, Melbourne, Hong Kong August 11, 2024 19:00 hrs to August 11, 2024 21:30 hrs
2. Singapore, Mumbai, Amsterdam, Lisbon August 11, 2024 21:30 hrs to August 12, 2024 00:00 hrs
3. Chennai, Sao Paulo, Paris(pa2), Frankfurt, Madrid August 12, 2024 00:00 hrs to August 12, 2024 02:30 hrs
4. London, Paris(pa4), Dallas, Montreal August 12, 2024 02:30 hrs to August 12, 2024 05:00 hrs
5. San Jose, Toronto August 12, 2024 05:00 hrs to August 12, 2024 07:30 hrs
6. Seattle, Osaka, Stockholm, New York August 12, 2024 07:30 hrs to August 12, 2024 10:00 hrs

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Aug 11, 2024 - 19:00 UTC
Scheduled - Dear Valued Customers,
We would like to inform you in advance of an upcoming scheduled maintenance window or the following F5 services:
F5 Distributed Cloud Infrastructure on Regional Edges

Maintenance activities will include:
1. Upgrade Regional Edge (RE) sites to the latest software version.
2. The software upgrades of the RE sites are conducted in a rolling update fashion, designed to minimize disruption to Distributed Cloud services.
3. These updates are systematically carried out in batches, each encompassing a group of geographically dispersed RE sites.

Here is the maintenance schedule in UTC time for your Regional Edges:
1. Tokyo, Melbourne, Hong Kong July 28, 2024 19:00 hrs to July 28, 2024 21:30 hrs
2. Singapore, Mumbai, Amsterdam, Lisbon July 28, 2024 21:30 hrs to July 29, 2024 00:00 hrs
3. Chennai, Sao Paulo, Paris(pa2), Frankfurt, Madrid July 29, 2024 00:00 hrs to July 29, 2024 02:30 hrs
4. London, Paris(pa4), Dallas, Montreal July 29, 2024 02:30 hrs to July 29, 2024 05:00 hrs
5. San Jose, Toronto July 29, 2024 05:00 hrs to July 29, 2024 07:30 hrs
6. Seattle, Osaka, Stockholm, New York July 29, 2024 07:30 hrs to July 29, 2024 10:00 hrs


Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Customer services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be temporarily unavailable, potentially resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational

Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation

Jul 14, 2024 - 02:27 UTC
Update - Dear Valued Customers,

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-13 05:00 am UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause. Our team is working diligently to address these issues.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Aug 13, 2024 - 05:00 UTC
Scheduled - Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services:
- F5 Distributed Cloud Infrastructure Global Controller

Maintenance activities will include:
Upgrade F5 Distributed Cloud Global Controller to the latest software version.


Maintenance schedule in UTC time:
Start Time: July 30, 2024, 05:00 am to July 30, 2024, 10:00 am

Projected Impact:
Management plane configuration changes will persist and actively propagate throughout the majority of upgrade process. However, there will be a temporary pause in config propagation during the upgrade of the config audit service

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation

Jul 16, 2024 - 02:04 UTC
Update - Dear Valued Customers,

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2024-08-15 05:00 am UTC . During internal testing, we discovered some issues that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause. Our team is working diligently to address these issues.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Jul 25, 2024 - 21:38 UTC
Scheduled - Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services:
- F5 Distributed Cloud Infrastructure Global Controller

Maintenance activities will include:
Upgrade F5 Distributed Cloud Global Controller to the latest software version.


Maintenance schedule in UTC time:
Start Time: August 1, 2024, 05:00 am to August 1, 2024, 10:00 am

Projected Impact:
Management plane configuration changes will persist and actively propagate throughout the majority of upgrade process. However, there will be a temporary pause in config propagation during the upgrade of the config audit service

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation

Jul 16, 2024 - 02:10 UTC
Past Incidents
Jul 27, 2024
Resolved - Dear Valued Customers,

We are happy to announce the launch of our new Regional Edge in Tel Aviv(sds3-tel). This expansion is part of our ongoing commitment to improving our network's reach, reliability, and performance for all our customers.

The new Regional Edge will be fully operational on July 31st 2024, and we are confident that it will bring significant improvements to your experience with our services.

This reference document (https://docs.cloud.f5.com/docs/reference/network-cloud-ref) lists the public IP addresses associated with the F5 Distributed Cloud Network Cloud. It is essential that you configure your firewall or proxy to allow connections from and to these IP addresses

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 27, 05:48 UTC
Resolved - Dear Valued Customer,


The F5 Distributed Cloud Team has been working on the DNS Service availability and latency.
We are happy to announce that we are migrating the service to all F5 Distributed Cloud PoP and will do so on July 31st 2024, around 7.00 pm UTC.

What to expect from this
The migration will improve latency, drastically reducing it in many countries, since the DNS service will be a lot more distributed. Also, the service will benefit from even more robust anti DDoS protections.

Impact
There won't be any impact on customers' DNS traffic: the migration is transparent, the IP address of the service will stay the same.

If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com

Jul 27, 00:25 UTC
Jul 26, 2024

No incidents reported.

Jul 25, 2024
Resolved - The F5 Distributed Cloud team confirmed the configuration propagation issue is restored and no more delays are observed. All other services remain fully operational. This incident has been marked as resolved.
Jul 25, 05:13 UTC
Update - F5 Distributed Cloud team has validated that the configuration propagation is fully operational. We are closely monitoring the services to ensure stability.
Jul 25, 03:56 UTC
Monitoring - We have identified an issue with the service responsible for the delay. The team has applied the fix and are currently waiting for the system to be fully operational.
Jul 25, 02:45 UTC
Investigating - F5 Distributed Cloud team identified an issue where console is experiencing a delay in configuration propagation. New configurations or updates on existing configurations might take time to be reflected. Team is currently working to restore the service as quickly as possible. We will provide further updates as they become available.
Jul 25, 02:07 UTC
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:00 UTC
Scheduled - This is a courtesy notice of an emergency maintenance window for the following F5 services:
- F5 Distributed Cloud services in Melbourne(ME1) Regional Edge

Maintenance activities:
- Capacity Expansion

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Melbourne(ME1) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 24, 2024, 7:00 am UTC to July 24, 2024 12:00 pm UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 23, 13:49 UTC
Jul 23, 2024
Resolved - The F5 Distributed Cloud team has validated and confirmed the intermittent access issue to the console has been resolved. All other services remain fully operational.
Jul 23, 17:27 UTC
Monitoring - F5 Distributed Cloud team has mitigated the access issue. Users can connect to the Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.
Jul 23, 11:41 UTC
Update - The F5 Distributed Cloud team continues to actively work on the issue. While customers may experience issues with console access, traffic remains unaffected. We will provide updates as they become available.
Jul 23, 09:24 UTC
Identified - F5 Distributed Cloud team is aware of intermittent 404 errors while accessing the console, that might interrupt our services to you and we are currently working to restore the service as quickly as possible. Traffic processing is not impacted. We will provide further updates as they become available.
Jul 23, 07:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Montreal(MLT7) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Montreal(MLT7) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 23, 2024, 4:00 am UTC to July 23, 2024 8:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 5, 20:16 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Toronto(TR2) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Toronto(TR2) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 23, 2024, 4:00 am UTC to July 23, 2024 8:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 5, 20:18 UTC
Jul 22, 2024
Resolved - The F5 Distributed Cloud team has validated and confirmed the issue with the XC Console has been resolved. All other services remain fully operational.
Jul 22, 20:06 UTC
Monitoring - F5 Distributed Cloud team has mitigated the access issue. Users can connect to the Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.
Jul 22, 16:13 UTC
Investigating - F5 Distributed Cloud support team detected an increase in 5xx Errors in the XC Console, that might interrupt our services to you and we are currently working to restore the service as quickly as possible. We will provide further updates as they become available.
Jul 22, 15:28 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 16:30 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Paris(PA4) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. No service impact expected.

Time: July 18, 2024, 16:30 UTC to July 18, 2024 19:30 UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 18, 16:26 UTC
Resolved - F5 has identified a cosmetic error within Distributed Cloud console where an additional CE site became visible. This issue didn't had any impact on live traffic or application and has been resolved.
Jul 18, 19:08 UTC
Completed - The scheduled maintenance has been completed.
Jul 18, 11:11 UTC
Verifying - Scheduled maintenance is completed. System verification is in progress and maintenance window will be closed ahead of time.
Jul 18, 10:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 06:34 UTC
Scheduled - This is a courtesy notice of an emergency maintenance window for the following F5 services:
- F5 Distributed Cloud services in Melbourne(ME1) Regional Edge

Maintenance activities:
- Capacity Expansion

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Melbourne(ME1) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 18, 2024, 07:00 am UTC to July 18, 2024 12:00 pm UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 17, 06:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Dallas(DAL3) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Dallas(DAL3) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 18, 2024, 5:00 am UTC to July 18, 2024 9:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 5, 20:12 UTC
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in São Paulo(SP4) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the São Paulo(SP4) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 18, 2024, 3:00 am UTC to July 18, 2024 7:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 5, 01:52 UTC
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in San Jose(SV10) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the San Jose(SV10) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 17, 2024, 7:00 am UTC to July 17, 2024 11:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 3, 23:17 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:01 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Seattle(WES) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Seattle(WES) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 17, 2024, 7:00 am UTC to July 17, 2024 11:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 3, 23:49 UTC
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 16:30 UTC
Update - We continue to address the stability of the RE and will need to extend the upgrade window by another 2 hours to complete the maintenance.
Jul 16, 14:29 UTC
Update - We regret to inform you that we need to extend the upgrade window by an additional 2 hours. This extension is necessary to address stability of this RE.
Jul 16, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:30 UTC
Scheduled - This is a courtesy notice of an emergency maintenance window for the following F5 services:
- F5 Distributed Cloud services in Melbourne(ME1) Regional Edge

Maintenance activities:
- Capacity Expansion

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Melbourne(ME1) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 16, 2024, 10:30 am UTC to July 16, 2024 12:30 pm UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 16, 10:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:00 UTC
Scheduled - This is a courtesy notice of an emergency maintenance window for the following F5 services:
- F5 Distributed Cloud services in Melbourne(ME1) Regional Edge

Maintenance activities:
- Capacity Expansion

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Melbourne(ME1) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 16, 2024, 07:00 am UTC to July 16, 2024 10:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 14, 03:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:00 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in Ashburn(DC12) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Ashburn(DC12) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 16, 2024, 4:00 am UTC to July 16, 2024 8:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 3, 00:17 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:01 UTC
Scheduled - The F5 operations team will be conducting upgrades to our network infrastructure in New York(NY8) data center

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the New York(NY8) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 16, 2024, 4:00 am UTC to July 16, 2024 8:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 2, 23:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:05 UTC
Scheduled - F5 Bot Standard subscribers,

The Operations team will perform a scheduled migration of all Bot Standard applications to a new cluster.

Date: 2024-15-07 - 2024-16-07
Duration: 22:00 UTC to 05:00 UTC

No impact is anticipated.

Please let us know if there are any questions and we will escalate to the appropriate team.

Jul 16, 00:01 UTC
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 UTC
Scheduled - This is a courtesy notice of an emergency maintenance window for the following F5 services:
- F5 Distributed Cloud services in Melbourne(ME1) Regional Edge

Maintenance activities:
- Capacity Expansion

During this maintenance window, customer services and applications should not encounter any downtime and will continue to be served from other Regional Edges. Customers whose Customer Edge (CE) is connected to the Melbourne(ME1) Regional Edge (RE) may experience a temporary tunnel disruption, while the secondary tunnel to other REs will remain operational.

Time: July 15, 2024, 02:00 am UTC to July 15, 2024 05:00 am UTC

If you have any questions, please feel free to contact us at support@cloud.f5.com

Jul 14, 03:27 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.