F5 Distributed Cloud - Service Interruption - API Discovery Console Visibility and Configuration Delay - INC-20261114-548
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Monitoring - The F5 Distributed Cloud team has resolved the issue affecting the API Discovery functionality in the F5 Distributed Cloud Console. Services have been restored and fully operational, and the issue's root cause has been identified. The service remains under close monitoring to ensure continued stability.
The system has been stabilized, and services, including the user interface, are functioning as expected. Customers can now fully access API Discovery settings, and all related functionality is working as expected.
Traffic, Web Application Firewall (WAF), and API Security protection remained unaffected during the incident. We will continue to closely monitor the environment to ensure continued service stability.
Thank you for your patience and understanding.
Nov 14, 2026 - 20:49 UTC
The system has been stabilized, and services, including the user interface, are functioning as expected. Customers can now fully access API Discovery settings, and all related functionality is working as expected.
Traffic, Web Application Firewall (WAF), and API Security protection remained unaffected during the incident. We will continue to closely monitor the environment to ensure continued service stability.
Thank you for your patience and understanding.
Nov 14, 2026 - 20:49 UTC
Investigating - The F5 Distributed Cloud team is currently investigating the API Security user interface in the F5 Distributed Cloud Console.
During this time, customers may encounter difficulties when attempting to create or update API Discovery settings, and API attacks detection may not appear in the console
All existing settings remain active and continue to function as expected. Customer traffic, the Web Application Firewall (WAF), and API Security protection are not affected and continue to keep applications available and secure.
Our team has fully mobilized to investigate and address the issue. We are currently performing initial investigations and impact assessments to determine the root cause of the incident. A detailed incident notification will be provided, and any mitigation steps will be shared as soon as they become available.
We appreciate your patience as we work to resolve this situation. For the latest updates, please continue to monitor progress on this site (https://www.f5cloudstatus.com/).
Nov 14, 2026 - 17:33 UTC
During this time, customers may encounter difficulties when attempting to create or update API Discovery settings, and API attacks detection may not appear in the console
All existing settings remain active and continue to function as expected. Customer traffic, the Web Application Firewall (WAF), and API Security protection are not affected and continue to keep applications available and secure.
Our team has fully mobilized to investigate and address the issue. We are currently performing initial investigations and impact assessments to determine the root cause of the incident. A detailed incident notification will be provided, and any mitigation steps will be shared as soon as they become available.
We appreciate your patience as we work to resolve this situation. For the latest updates, please continue to monitor progress on this site (https://www.f5cloudstatus.com/).
Nov 14, 2026 - 17:33 UTC
Identified - The F5 Distributed Cloud team has identified an issue affecting API Discovery in the Console.
During this time, customers may be unable to create or update API Discovery settings, and new discovery data or attack detections may not appear in the Console.
All existing settings remain active and continue to work as expected. Customer traffic, Web Application Firewall (WAF), and API Security protection are completely unaffected and continue to keep applications available and secure.
Our teams are actively working on a fix and will provide further updates as soon as possible.
Contact Information:
Email Support: support@cloud.f5.com
Phone Support: https://my.f5.com/manage/s/article/K000135931
Nov 14, 2026 - 14:37 UTC
During this time, customers may be unable to create or update API Discovery settings, and new discovery data or attack detections may not appear in the Console.
All existing settings remain active and continue to work as expected. Customer traffic, Web Application Firewall (WAF), and API Security protection are completely unaffected and continue to keep applications available and secure.
Our teams are actively working on a fix and will provide further updates as soon as possible.
Contact Information:
Email Support: support@cloud.f5.com
Phone Support: https://my.f5.com/manage/s/article/K000135931
Nov 14, 2026 - 14:37 UTC
Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting the API Security user interface in the F5 Distributed Cloud Console.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 11/14/2026, 00:36 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Nov 14, 2026 - 14:04 UTC
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 11/14/2026, 00:36 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Nov 14, 2026 - 14:04 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
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Scheduled Maintenance
Scheduled Maintenance Notification for NGINX One Console – Impact: Brief Interruption Nov 25, 2026 18:00-19:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming planned maintenance activity that will be performed on the following F5 service:
- NGINX One Console
Maintenance Window:
Start Time: 25 Nov 2026 18:00 UTC
End Time: 25 Nov 2026 19:00 UTC
Projected Impact:
During the maintenance window, the Console database will undergo brief restarts .
- Expected Impact: The NGINX One Console User Interface may experience transient errors or failed requests for only a few seconds during each restart .
- What to do: The Console will recover automatically. If you encounter an error, simply refresh your browser or retry your action .
- NGINX Agent Behavior: The NGINX Agent on your instances will automatically reconnect once the transient interruption ends. The agent is designed to queue and retain telemetry data locally during this brief window, so no data loss is expected
Reason for Maintenance:
This maintenance applies pending operating system patches to the database infrastructure that supports NGINX One Console. The goal is to maintain the security, stability, and reliability of the service.
Our Commitment:
We will provide timely updates if the schedule changes or if unexpected issues arise.
Contact Information:
Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 NGINX One
Posted on Nov 11, 2026 - 01:46 UTC
We would like to inform you of an upcoming planned maintenance activity that will be performed on the following F5 service:
- NGINX One Console
Maintenance Window:
Start Time: 25 Nov 2026 18:00 UTC
End Time: 25 Nov 2026 19:00 UTC
Projected Impact:
During the maintenance window, the Console database will undergo brief restarts .
- Expected Impact: The NGINX One Console User Interface may experience transient errors or failed requests for only a few seconds during each restart .
- What to do: The Console will recover automatically. If you encounter an error, simply refresh your browser or retry your action .
- NGINX Agent Behavior: The NGINX Agent on your instances will automatically reconnect once the transient interruption ends. The agent is designed to queue and retain telemetry data locally during this brief window, so no data loss is expected
Reason for Maintenance:
This maintenance applies pending operating system patches to the database infrastructure that supports NGINX One Console. The goal is to maintain the security, stability, and reliability of the service.
Our Commitment:
We will provide timely updates if the schedule changes or if unexpected issues arise.
Contact Information:
Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 NGINX One
Posted on Nov 11, 2026 - 01:46 UTC
Scheduled Maintenance Notification for F5 Application Delivery Service – Impact: Brief Interruption Nov 25, 2026 19:00-20:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming planned maintenance activity that will be performed on the following F5 service:
F5 Application Delivery Service
Maintenance Window:
Start Time: 25 Nov 2026 19:00 UTC
End Time: 25 Nov 2026 20:00 UTC
Projected Impact:
During the maintenance window, the Console database will undergo brief restarts
- Expected Impact: F5 Application Delivery Service user Interface may experience transient errors or failed requests for only a few seconds during each restart .
- What to do: The Console will recover automatically. If you encounter an error, simply refresh your browser or retry your action .
F5 Application Delivery Service Behavior: Your instances will automatically reconnect once the transient interruption ends. The agent is designed to queue and retain telemetry data locally during this brief window, so no data loss is expected
Reason for Maintenance:
This maintenance applies pending operating system patches to the database infrastructure that supports the F5 Application Delivery Service. The goal is to maintain the security, stability, and reliability of the service.
Our Commitment:
We will provide timely updates if the schedule changes or if unexpected issues arise.
Contact Information:
Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Application Delivery Service
Posted on Nov 11, 2026 - 02:03 UTC
We would like to inform you of an upcoming planned maintenance activity that will be performed on the following F5 service:
F5 Application Delivery Service
Maintenance Window:
Start Time: 25 Nov 2026 19:00 UTC
End Time: 25 Nov 2026 20:00 UTC
Projected Impact:
During the maintenance window, the Console database will undergo brief restarts
- Expected Impact: F5 Application Delivery Service user Interface may experience transient errors or failed requests for only a few seconds during each restart .
- What to do: The Console will recover automatically. If you encounter an error, simply refresh your browser or retry your action .
F5 Application Delivery Service Behavior: Your instances will automatically reconnect once the transient interruption ends. The agent is designed to queue and retain telemetry data locally during this brief window, so no data loss is expected
Reason for Maintenance:
This maintenance applies pending operating system patches to the database infrastructure that supports the F5 Application Delivery Service. The goal is to maintain the security, stability, and reliability of the service.
Our Commitment:
We will provide timely updates if the schedule changes or if unexpected issues arise.
Contact Information:
Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Application Delivery Service
Posted on Nov 11, 2026 - 02:03 UTC