Update - Dear Valued Customer,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Update - Dear Valued Customers,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Monitoring - Dear Valued Customers,
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
Operational
Portal & Customer Login
Operational
Customer Dashboard
Operational
App Stack
Operational
Secure Mesh
Operational
Bot Defense
Operational
Client Side Defense
Operational
DNS
Operational
CDN Control Plane
Operational
Account Protection
Operational
NGINX One
Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
Operational
HTTP Load Balancer
Operational
NGINXaaS for Azure
Operational
Global Log Receiver (GLR)
Operational
Customer Support, Docs and WebSite
Operational
Website
Operational
Customer Support
Operational
Software Distribution
Operational
Product Documentation
Operational
North America PoPs
Operational
Ashburn (dc12), VA, United States
Operational
Ashburn (b-dc12), VA, United States
Operational
Ashburn (c-dc12), VA, United States
Operational
New York (ny8), NY, United States
Operational
New York (b-ny8), NY, United States
Operational
San Jose (sv10), CA, United States
Operational
San Jose (b-sv10), CA, United States
Operational
Seattle, WA, United States
Operational
Toronto, Canada
Operational
Dallas (dal3), TX, United States
Operational
Dallas (b-dal3), TX, United States
Operational
Atlanta, GA, United States (Network)
Operational
Montreal, Canada
Operational
Miami, FL, United States (Network)
Operational
Chicago, IL, United States (Network)
Operational
South America PoPs
Operational
Sao Paulo, Brazil
Operational
Europe PoPs
Operational
Amsterdam, Netherlands
Operational
Frankfurt (fr4), Germany
Operational
Frankfurt (b-fr4), Germany
Operational
London (tn2), United Kingdom
Operational
London (b-tn2), United Kingdom
Operational
Paris (pa2), France
Operational
Paris (pa4), France
Operational
Madrid, Spain
Operational
Lisbon, Portugal
Operational
Stockholm, Sweden
Operational
Paris, France (Network)
Operational
Asia PoPs
Operational
Singapore, Singapore
Operational
Tokyo, Japan
Operational
Osaka, Japan
Operational
Hong Kong, Asia
Operational
Mumbai, India
Operational
Chennai, India
Operational
Jakarta, Indonesia
Operational
Oceania PoPs
Operational
Sydney, Australia
Operational
Melbourne, Australia
Operational
Middle East PoPs
Operational
Dubai, United Arab Emirates
Operational
Tel Aviv, Israel
Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption Feb 21, 2026 02:00 - Feb 22, 2026 17:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 21 Feb 2026 02:00 UTC
End Time: 22 Feb 2026 17:00 UTC
Regional Cluster Schedules:
- Feb 21st 02:00 to Feb 21st 08:00 - Ashburn DC12, B-DAL3, TelAviv, B-Ashburn DC12
- Feb 21st 06:00 to Feb 21st 12:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Feb 21st 10:00 to Feb 21st 18:00 - Tokyo, Melbourne, Jakarta, San Jose
- Feb 21st 14:00 to Feb 21st 20:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Feb 21st 18:00 to Feb 22nd 02:00 - B-London, Chennai, Osaka, Dubai,
- Feb 21st 22:00 to Feb 22nd 06:00 - Montreal, Amsterdam, Lisbon, Sydney
- Feb 22nd 01:00 to Feb 22nd 09:00 - London, Paris(pa4), Stockholm, D-New York
- Feb 22nd 05:00 to Feb 22nd 13:00 - Paris(pa2), Frankfurt, Madrid
- Feb 22nd 09:00 to Feb 22nd 17:00 - Toronto, Sao Paolo, B-Frankfurt
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3236
Projected Impact:
During this maintenance window, customers who have configured hard-coded dependencies to a specific Regional Edge site may experience a brief service interruption. All other services and applications are expected to remain available and will continue to be served from other Regional Edge locations within the same region. Customer Edge (CE) services and applications will remain fully operational, and no downtime is expected.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 13, 2026 - 23:25 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 21 Feb 2026 02:00 UTC
End Time: 22 Feb 2026 17:00 UTC
Regional Cluster Schedules:
- Feb 21st 02:00 to Feb 21st 08:00 - Ashburn DC12, B-DAL3, TelAviv, B-Ashburn DC12
- Feb 21st 06:00 to Feb 21st 12:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Feb 21st 10:00 to Feb 21st 18:00 - Tokyo, Melbourne, Jakarta, San Jose
- Feb 21st 14:00 to Feb 21st 20:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Feb 21st 18:00 to Feb 22nd 02:00 - B-London, Chennai, Osaka, Dubai,
- Feb 21st 22:00 to Feb 22nd 06:00 - Montreal, Amsterdam, Lisbon, Sydney
- Feb 22nd 01:00 to Feb 22nd 09:00 - London, Paris(pa4), Stockholm, D-New York
- Feb 22nd 05:00 to Feb 22nd 13:00 - Paris(pa2), Frankfurt, Madrid
- Feb 22nd 09:00 to Feb 22nd 17:00 - Toronto, Sao Paolo, B-Frankfurt
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3236
Projected Impact:
During this maintenance window, customers who have configured hard-coded dependencies to a specific Regional Edge site may experience a brief service interruption. All other services and applications are expected to remain available and will continue to be served from other Regional Edge locations within the same region. Customer Edge (CE) services and applications will remain fully operational, and no downtime is expected.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 13, 2026 - 23:25 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN in Sao Paulo(SP4), Frankfurt(FR4) – Impact: Performance Impact Feb 21, 2026 04:30 - Feb 22, 2026 13:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 21 Feb 2026 04:30 UTC
End Time: 22 Feb 2026 13:30 UTC
Regional Cluster Schedules :
- Feb 21st 04:30 UTC to 10:30 UTC - Sao Paulo
- Feb 22nd 07:30 UTC to 13:30 UTC - Frankfurt
Reference: SDCCAB-3209
Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 11, 2026 - 21:24 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 21 Feb 2026 04:30 UTC
End Time: 22 Feb 2026 13:30 UTC
Regional Cluster Schedules :
- Feb 21st 04:30 UTC to 10:30 UTC - Sao Paulo
- Feb 22nd 07:30 UTC to 13:30 UTC - Frankfurt
Reference: SDCCAB-3209
Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.
Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 11, 2026 - 21:24 UTC
Planned Maintenance Notification for F5 Distributed Cloud CDN in Lisbon (LS1) – Impact: Performance Degradation Feb 21, 2026 04:30-07:30 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 21 Feb 2026 4:30 UTC
End Time: 21 Feb 2026 7:30 UTC
Reference: SDCCAB-3210
Projected Impact:
Customer Edge connectivity to the F5 XC CDN in LS1 may experience a temporary service interruption. During this period, traffic will be automatically rerouted to the nearest available edge locations, which may result in increased latency.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 12, 2026 - 16:56 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN
Maintenance Window:
Start Time: 21 Feb 2026 4:30 UTC
End Time: 21 Feb 2026 7:30 UTC
Reference: SDCCAB-3210
Projected Impact:
Customer Edge connectivity to the F5 XC CDN in LS1 may experience a temporary service interruption. During this period, traffic will be automatically rerouted to the nearest available edge locations, which may result in increased latency.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 12, 2026 - 16:56 UTC
Planned Maintenance Notification for F5 Bot Defense Cloud SSE in AWS – Impact: Brief Interruption Feb 21, 2026 05:00-10:00 UTC
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE
Maintenance Window:
Start Time: 21 Feb 2026 5:00 UTC
End Time: 21 Feb 2026 10:00 UTC
Reference: SDCCAB-3195
Projected Impact:
There will be no impact to AWS CSSE traffic in us-east-1 and us-east-2 regions during this maintenance window. However, we kindly request that all teams pause deployments and refrain from making any policy deployments or CSSE updates through the DCPM user interface until the maintenance activities have been fully completed.
Reason for Maintenance:
This maintenance is to perform a DCPM upgrade to enhance the stability and overall quality of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 12, 2026 - 19:50 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE
Maintenance Window:
Start Time: 21 Feb 2026 5:00 UTC
End Time: 21 Feb 2026 10:00 UTC
Reference: SDCCAB-3195
Projected Impact:
There will be no impact to AWS CSSE traffic in us-east-1 and us-east-2 regions during this maintenance window. However, we kindly request that all teams pause deployments and refrain from making any policy deployments or CSSE updates through the DCPM user interface until the maintenance activities have been fully completed.
Reason for Maintenance:
This maintenance is to perform a DCPM upgrade to enhance the stability and overall quality of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Feb 12, 2026 - 19:50 UTC