[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Aug 09, 2026 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 08, 2026 - 02:00 UTC

Update

Dear Valued Customers,

We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.

Updated Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.

Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-New York, Toronto
- August 9th 02:30 UTC - Dallas, B-San Jose

Reference: SDCCAB-4724

We apologize for any inconvinience caused and appreciate your cooperation and understanding as we work to improve our services.

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Aug 06, 2026 - 19:33 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 08 Aug 2026 02:00 UTC
End Time: 09 Aug 2026 08:30 UTC

Per-Location Maintenance Schedule:
- August 8th 02:00 UTC - B-Dallas, Toronto
- August 9th 02:30 UTC - B-New York. B-San Jose

Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase.

Reference: SDCCAB-4724

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.

Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jul 25, 2026 - 02:37 UTC
This scheduled maintenance affected: North America PoPs (New York (b-ny8), NY, United States, San Jose (b-sv10), CA, United States, Toronto, Canada, Dallas (b-dal3), TX, United States).