Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Hong Kong (HK2) – Impact: Brief Interruption

Scheduled for Aug 8, 14:00 - 20:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 08 Aug 2026 14:00 UTC
End Time: 08 Aug 2026 20:00 UTC

Reference: SDCCAB-4812, SDCCAB-4813

Projected Impact:
Customers connecting to the Hong Kong (HK2) Point of Presence (PoP) may experience a brief service disruption during the maintenance window as essential upgrades are performed on our network infrastructure. Customers not connecting through this location are not expected to be affected.

Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Hong Kong (HK2) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Aug 06, 2026 - 22:22 UTC

This scheduled maintenance affects: Asia PoPs (Hong Kong, Asia).