Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 22 Aug 2026 00:00 UTC
End Time: 23 Aug 2026 14:00 UTC
Per-Location Maintenance Schedule:
- August 22nd 00:00 UTC - C-Ashburn DC12, B-Dallas, Tel Aviv, Hong Kong, Chicago
- August 22nd 04:00 UTC - New York, Seattle, B-Mumbai, Paris (PA4)
- August 22nd 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 22nd 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico
- August 22nd 16:00 UTC - Chennai, Amsterdam, Lisbon, B-New York
- August 22nd 20:00 UTC - Mumbai, B-Frankfurt, Atlanta
- August 23rd 00:00 UTC - Paris (PA2), Madrid
- August 23rd 04:00 UTC - Singapore
- August 23rd 08:00 UTC - Dallas
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4993
Projected Impact:
Customers with configurations that rely on a specific Regional Edge site may experience a brief service interruption during this maintenance window. For most customers, services and applications will remain available and continue to be served by other Regional Edge locations within the same region. Customer Edge (CE) services and applications are not expected to experience any downtime during this maintenance.
Reason for Maintenance:
This maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Aug 20, 2026 - 19:18 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, Seattle, WA, United States, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Chicago, IL, United States, Querétaro, Mexico), Europe PoPs (Amsterdam, Netherlands, Frankfurt (b-fr4), Germany, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai (mb2), India, Mumbai (b-mb2), India, Chennai, India, Jakarta, Indonesia), Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel), and Oceania PoPs (Melbourne, Australia).