Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Singapore (SG3) – Impact: Degraded Performance

Scheduled for Aug 23, 10:30 - 16:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 23 Aug 2026 10:30 UTC
End Time: 23 Aug 2026 16:30 UTC

Reference: SDCCAB-4911, SDCCAB-4910

Projected Impact:
Customers connecting through the Singapore (SG3) Point of Presence (PoP) may experience degraded performance during the maintenance window. Customers using other locations are not expected to be impacted.

Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Singapore (SG3) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Aug 20, 2026 - 22:21 UTC

This scheduled maintenance affects: Asia PoPs (Singapore, Singapore).