In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 15, 2026 - 00:00 UTC
Update
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for certain Distributed Cloud Regional Edge locations has been adjusted. While some locations will no longer undergo maintenance as planned, others will proceed as scheduled.
Updated Maintenance Details:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
- August 15th 00:00 UTC - C-Ashburn DC12
- August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Reference ID: SDCCAB-4725
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Posted Aug 14, 2026 - 20:45 UTC
Update
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai, Paris (PA4)
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon, B-New York
- August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required.
Reference ID: SDCCAB-4725
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Posted Aug 06, 2026 - 23:03 UTC
Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 15 Aug 2026 00:00 UTC
End Time: 16 Aug 2026 14:00 UTC
Per-Location Maintenance Schedule:
- August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago
- August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai
- August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12
- August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai
- August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta
- August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon
- August 16th 00:00 UTC - London, Paris (PA4), Stockholm, Sydney
- August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12
- August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4725
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Jul 31, 2026 - 01:42 UTC
This scheduled maintenance affects: South America PoPs (Sao Paulo, Brazil), Oceania PoPs (Sydney, Australia), Europe PoPs (Frankfurt (fr4), Germany, London (tn2), United Kingdom, Paris (pa2), France, Madrid, Spain, Stockholm, Sweden, Milan, Italy), and North America PoPs (Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, San Jose (b-sv10), CA, United States, Toronto, Canada).