Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Atlanta (AT1) – Impact: Degraded Performance

Scheduled for Sep 20, 02:00 - 07:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 20 Sep 2026 2:00 UTC
End Time: 20 Sep 2026 7:00 UTC

Reference: SDCCAB-4058, SDCCAB-5133

Projected Impact:
During this maintenances window customer traffic will be rerouted to the nearest available Point of Presence (PoP). However, customers with hard-coded dependencies specifically tied to the Atlanta Regional site may experience a service disruption during this period.

Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Atlanta (AT1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Sep 17, 2026 - 23:52 UTC
This scheduled maintenance affects: North America PoPs (Atlanta, GA, United States).