We are writing to inform you about a Planned Silverline network infrastructure maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 13/05/25 07:00 UTC End Time: 13/05/25 11:00 UTC Reference ID: SDCCAB-198 SDCCAB-206
Impact: No impact to customer traffic, There will be short break in Netflow reporting from site, Mitigation capabilities will be unavailable for 20 minutes 2 times during change window
Reason for Maintenance: Upgrade of Mitigation System
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
Posted Apr 24, 2025 - 11:05 UTC
This scheduled maintenance affects: Silverline - Legacy (Routed Services - US West (SJC)).