Planned Maintenance Notification for F5 Distributed Cloud CDN in San Jose (SV10), Hong Kong (HK2) and Tel Aviv (SDS3) – Impact: Performance Impact

Scheduled for Mar 21, 02:30 - 16:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 21 Mar 2026 02:30 UTC
End Time: 21 Mar 2026 16:00 UTC

Reference: SDCCAB-3314

Projected Impact:
Customers won't be able to create distributions for the first 6 hours of the maintenance window during the CDN Global Controller upgrade. Furthermore, connections between the F5 Distributed Cloud CDN and Customer Edge locations in San Jose, Hong Kong, and Tel Aviv will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.

Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Mar 09, 2026 - 07:11 UTC

This scheduled maintenance affects: Middle East PoPs (Tel Aviv, Israel), Asia PoPs (Hong Kong, Asia), North America PoPs (San Jose (sv10), CA, United States), and Services (CDN Control Plane).