We are writing to inform you about a Planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 10/06/25 02:00 UTC End Time:10/06/25 07:00 UTC Reference ID: SDCCAB-585
Impact: Projected impact: - Customers who have intentionally created hard-coded dependencies for Dallas (dal3) Regional Edge site will experience a service interruption during this window. - During this window, the tunnel from the Customer Edge (CE) to this Regional Edge (RE) site will go down, resulting in delays for configuration propagation. - Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance: We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted May 23, 2025 - 22:35 UTC
This scheduled maintenance affects: North America PoPs (Dallas, TX, United States) and Services (Routed Originated Services).