[EXTENDED] - Planned maintenance notification for F5 Distributed Cloud Regional edge site in Sydney(sy5) – Impact: Config Propagation Delay , Traffic Rerouting

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Apr 23, 2025 - 23:21 UTC

Update

Dear Valued F5 Customers,

We are continuing to work on the upgrade and need to extend the maintenance window until 24-04-2025 05:00 UTC.

Posted Apr 23, 2025 - 19:26 UTC

Update

Dear Valued F5 Customers,

We are continuing to work on the upgrade and need to extend the maintenance window until 23-04-2025 21:00 UTC.

Posted Apr 23, 2025 - 16:23 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2025 - 14:30 UTC

Scheduled

Dear Valued F5 Customers,

We are continuing to work on the upgrade and need to extend the maintenance window until 23-04-2025 17:00 UTC.

Due to tooling limitations, we were unable to send a timely notification regarding the extended maintenance window. Instead, a completion notice was sent in error. We sincerely apologize for any confusion or inconvenience this may have caused. Our team is actively working to complete the maintenance as quickly as possible to restore full service and ensure ongoing stability.

For quick reference, the original maintenance plan was shared on April 10, 2025, at 5:05 AM UTC as follows:

Maintenance activities will include:
- Upgrade Regional Edge site to latest software version

Projected impact:
- Customers who have intentionally created hard-coded dependencies for Sydney(sy5) Regional Edge site will experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to the Regional Edge (RE) site will go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation.

Posted Apr 23, 2025 - 14:28 UTC

This scheduled maintenance affected: Oceania PoPs (Sydney, Australia).