Urgent scheduled maintenance notification for F5 Distributed Cloud Regional Edge sites in Seattle(wes), New York(ny8) and Dallas(dal3) – Impact: Config Propagation Delay, Traffic Rerouting

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Jun 01, 2025 - 11:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 31, 2025 - 06:30 UTC

Scheduled

We will be undergoing scheduled maintenance during this time.

Posted May 30, 2025 - 07:42 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 30, 2025 - 07:41 UTC

Scheduled

We are writing to inform you that the scheduled maintenance window for our services has been postponed to 2025-05-31 0630 UTC.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com.

Posted May 30, 2025 - 07:41 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 30, 2025 - 05:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an urgent scheduled maintenance window for the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edge sites in Seattle(wes), New York(ny8) and Dallas (dal3)

Maintenance activities will include:
- Upgrade Regional Edge site to latest software version

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Seattle(wes) or New York(ny8) or Dallas(dal3) regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Time: May 30 2025 5:30am UTC to May 30 2025 9:30am UTC

We apologize for any inconvenience this may cause and appreciate your understanding. Should you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Posted May 29, 2025 - 05:33 UTC

This scheduled maintenance affected: North America PoPs (New York, NY, United States, Seattle, WA, United States, Dallas, TX, United States).