Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Dallas (DAL3) – Impact: Brief Interruption

Scheduled for Apr 10, 23:00 UTC - Apr 11, 05:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 10 Apr 2026 23:00 UTC
End Time: 11 Apr 2026 05:00 UTC

Reference: SDCCAB-2855

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Dal3 regional edge sites will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
Capacity expansion of F5 Distributed Cloud Regional Edge in Dal3.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud.

Posted Apr 08, 2026 - 18:01 UTC

This scheduled maintenance affects: North America PoPs (Dallas (dal3), TX, United States).