Planned Maintenance Notification for F5 Distributed Cloud CDN Global Controller – Impact: Degraded Performance

Scheduled for May 16, 00:30 - 10:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN Global Controller and CDN-GC-SG (Singapore)

Maintenance Window:
Start Time: 16 May 2026 00:30 UTC
End Time: 16 May 2026 10:30 UTC

Reference: SDCCAB-3913

Projected Impact:
During the upgrade window, CDN Customer Edge sites will be temporarily unavailable, and customers won't be able to create new CDN distributions.
Existing traffic will automatically be routed to the nearest available edge locations. While this rerouting occurs, some customers may experience increased latency.

Reason for Maintenance:
This maintenance activity is required to implement improvements to overall platform stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted May 01, 2026 - 15:33 UTC
This scheduled maintenance affects: Services (CDN Control Plane).