Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 24 Oct 2026 00:00 UTC
End Time: 25 Oct 2026 14:00 UTC
Per-Location Maintenance Schedule:
- October 24th 00:00 UTC - Amsterdam, B-Mumbai, Ashburn DC12, Montreal, Tel Aviv
- October 24th 04:00 UTC - D-Ashburn DC12, D-New York, Dallas, Dubai, Jakarta
- October 24th 08:00 UTC - Atlanta, B-San Jose, C-Ashburn DC12, Lisbon, Stockholm
- October 24th 12:00 UTC - Chicago, Hong Kong, Melbourne, Chennai, Seattle
- October 24th 16:00 UTC - B-Dallas, Milan, New York, Singapore, Sydney
- October 24th 20:00 UTC - Frankfurt, Mumbai, Seoul, Toronto, Tokyo
- October 25th 00:00 UTC - B-Ashburn DC12, Madrid, Paris-2, Queretaro
- October 25th 04:00 UTC - B-Frankfurt, Osaka, Sao Paulo, London
- October 25th 08:00 UTC - B-New York, B-London, Paris-4, San Jose
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-5644
Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Oct 10, 2026 - 03:42 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Chicago, IL, United States, Querétaro, Mexico), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai (mb2), India, Mumbai (b-mb2), India, Chennai, India, Jakarta, Indonesia, Seoul, South Korea), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).