F5 Urgent Maintenance Notification for Distributed Cloud Infrastructure Regional Edge in Amsterdam (AMS9) – Impact: Brief Interruption

Scheduled for Nov 9, 01:30 - 05:30 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you that a previously canceled network maintenance event has been rescheduled. This maintenance is part of our ongoing commitment to maintaining the reliability and performance of our services. The updated date and time are provided below.

Maintenance Details:
Start Time: 09 Nov 2025 1:30 UTC
End Time: 09 Nov 2025 5:30 UTC
Reference ID: SDCCAB-919

Projected Impact:
- Customers who have intentionally configured hard-coded dependencies on the Amsterdam (AMS9) Regional Edge site may experience a temporary service interruption during the maintenance window.

- During the maintenance window, the tunnel between the Customer Edge (CE) and the affected Regional Edge (RE) site will be temporarily unavailable, which may result in delays to configuration propagation.

- Please rest assured that Customer Edge (CE) services and applications will remain fully available and will continue to be served from other Regional Edge sites, with no expected downtime.

Reason for Maintenance:
We will be performing network capacity additions and enhancements to ensure the stability and quality of our services.

Our Commitment:
We will keep you informed of any changes to the schedule or if any unforeseen issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Oct 30, 2025 - 01:03 UTC
This scheduled maintenance affects: Europe PoPs (Amsterdam, Netherlands).