F5 Planned Maintenance Notification for F5 Distributed Cloud Network in Ashburn (dc12) – Impact: Non-Disruptive

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 04:00 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about a Planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 15/04/25 04:00 UTC
End Time: 15/04/25 07:00 UTC
Reference ID: SDCCAB-180

Impact:
1. Customers who have deliberately created hard-coded dependencies for Ashburn (DC12) Regional Edge site will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
We will be performing a maintenance to network devices in Ashburn (DC12)

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Apr 01, 2025 - 15:07 UTC
This scheduled maintenance affected: North America PoPs (Ashburn, VA, United States).