Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 20 Jun 2026 00:00 UTC
End Time: 21 Jun 2026 14:00 UTC
Regional Cluster Schedules :
1- Jun 20th 00:00 to Jun 20th 06:00 - C-Ashburn, B-Dallas, Tel Aviv, Hong Kong, Chicago
2- Jun 20th 04:00 to Jun 20th 10:00 - New York, Dallas, Seattle, B-Mumbai
3- Jun 20th 08:00 to Jun 20th 14:00 - Tokyo, Melbourne, Jakarta, San Jose, Ashburn(DC12)
4- Jun 20th 12:00 to Jun 20th 18:00 - B-London, Montreal, Osaka, Dubai
5- Jun 20th 16:00 to Jun 20th 22:00 - Mumbai, Singapore, B-San Jose, B-New York
6- Jun 20th 20:00 to Jun 21st 02:00 - Chennai, Amsterdam, Lisbon, B-Frankfurt
7- Jun 21st 00:00 to Jun 21st 06:00 - London, Paris(PA4), Stockholm, Sydney, Atlanta
8- Jun 21st 04:00 to Jun 21st 10:00 - Paris(PA2), Frankfurt, Madrid, B-Ashburn
9- Jun 21st 08:00 to Jun 21st 14:00 - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4192
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Jun 17, 2026 - 17:02 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Chicago, IL, United States), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).