Update
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
1. Sep 13th 2:00AM UTC to Sep 13th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 13th 7:00AM UTC to Sep 13th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 13th 12:00PM UTC to Sep 13th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 13th 05:00PM UTC to Sep 13th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 13th 10:00PM UTC to Sep 14th 02:00AM UTC - Chennai, Osaka, Dubai
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Posted Sep 05, 2025 - 22:11 UTC
Scheduled
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 06th 2:00AM UTC to Sep 06th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 06th 7:00AM UTC to Sep 06th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 06th 12:00PM UTC to Sep 06th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 06th 05:00PM UTC to Sep 06th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 06th 10:00PM UTC to Sep 07th 02:00AM UTC - Chennai, Osaka, Dubai
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted Sep 03, 2025 - 05:10 UTC
This scheduled maintenance affects: Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel), North America PoPs (Ashburn (b-dc12), VA, United States, New York (ny8), NY, United States, Seattle, WA, United States, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States), and Europe PoPs (Frankfurt (b-fr4), Germany).