We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details: 1. Sep 14th 03:00AM UTC to Sep 14th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo 2. Sep 14th 08:00AM UTC to Sep 14th 12:00PM UTC - London, Paris, Stockholm
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely, F5 Distributed Cloud
Posted Sep 05, 2025 - 22:15 UTC
Scheduled
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services: - F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include: - 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge: 1. Sep 07th 03:00AM UTC to Sep 07th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo 2. Sep 07th 08:00AM UTC to Sep 07th 12:00PM UTC - London, Paris, Stockholm
Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted Sep 03, 2025 - 05:15 UTC
This scheduled maintenance affects: South America PoPs (Sao Paulo, Brazil), North America PoPs (Ashburn (c-dc12), VA, United States, San Jose (sv10), CA, United States, Toronto, Canada), and Europe PoPs (London (tn2), United Kingdom, Paris (pa2), France, Stockholm, Sweden).