Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London and Hong Kong – Impact: Brief Interruption

Scheduled for Feb 7, 05:00 UTC - Feb 8, 10:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
- Feb 7th 05:00 to 13:00 UTC - B-London
- Feb 8th 02:00 to 10:00 UTC - Hong Kong

Reference: SDCCAB-3013

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

Reason for Maintenance:
Deploy new software version on the Regional Edge Site

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jan 29, 2026 - 23:31 UTC

This scheduled maintenance affects: Asia PoPs (Hong Kong, Asia) and Europe PoPs (London (b-tn2), United Kingdom).