[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Hong Kong – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

Dear Valued Customer,

We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge in Hong Kong has been cancelled.

Original Maintenance Details:
Start Time: 08 Feb 2026 02:00 UTC
End Time: 08 Feb 2026 10:00 UTC
Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date.

Reference ID: SDCCAB-3013

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Feb 08, 2026 - 02:25 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2026 - 05:02 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
- Feb 7th 05:00 to 13:00 UTC - B-London
- Feb 8th 02:00 to 10:00 UTC - Hong Kong

Reference: SDCCAB-3013

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

Reason for Maintenance:
Deploy new software version on the Regional Edge Site

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jan 29, 2026 - 23:31 UTC
This scheduled maintenance affected: Asia PoPs (Hong Kong, Asia) and Europe PoPs (London (b-tn2), United Kingdom).