Planned Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Brief Interruption

Scheduled for Jul 11, 03:00 UTC  -  Jul 12, 11:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 11 Jul 2026 03:00 UTC
End Time: 12 Jul 2026 11:00 UTC

Schedule:
- 11 Jul 2026 03:00 UTC - 11 Jul 2026 11:00 UTC - Global Controller
- 12 Jul 2026 03:00 UTC - 12 Jul 2026 11:00 UTC - Backup Global Controller

Reference: SDCCAB-4296

Projected Impact:
During the maintenance window, Management Plane configuration changes will continue to persist and propagate for most of the upgrade. However, configuration propagation will briefly pause while the configuration audit service is being upgraded. Customer Edge (CE) health metrics may be temporarily unavailable during this period. Additionally, sign-in services for the XC Console may experience intermittent accessibility, though access will be restored shortly after each instance upgrade.

Reason for Maintenance:
We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements and critical fixes to help keep the platform running smoothly and reliably.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jun 26, 2026 - 19:28 UTC
This scheduled maintenance affects: Services (Portal & Customer Login).