[EXTENDED] - Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple Locations – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Nov 05, 2026 - 10:00 UTC

Update

Dear Valued Customer,

We would like to inform you that this ongoing maintenance has been extended by an hour. The new expected completion time is 05 Nov 2026 10:00 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team

Posted Nov 05, 2026 - 09:04 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 05, 2026 - 07:01 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 05 Nov 2026 07:00 UTC
End Time: 05 Nov 2026 09:00 UTC

Location Maintenance Schedule:
- November 05th 07:00 UTC - B-Dallas, Melbourne, San Jose, Chicago and B-Ashburn DC12.

Reference: SDCCAB-6017

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.

Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Nov 05, 2026 - 04:54 UTC

This scheduled maintenance affected: Oceania PoPs (Melbourne, Australia) and North America PoPs (Ashburn (b-dc12), VA, United States, San Jose (sv10), CA, United States, Dallas (b-dal3), TX, United States, Chicago, IL, United States).