Planned Maintenance Notification for F5 Distributed Cloud CDN in Sydney, Tokyo, Singapore and Hong Kong – Impact: Performance Degradation

Scheduled for Feb 14, 00:30 UTC - Feb 15, 13:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 14 Feb 2026 00:30 UTC
End Time: 15 Feb 2026 13:30 UTC

Regional Cluster Schedules :
- Feb 14th 00:30 UTC to 06:30 UTC - Sydney
- Feb 14th 07:30 UTC to 13:30 UTC - Tokyo
- Feb 15th 00:30 UTC to 06:30 UTC - Singapore
- Feb 15th 07:30 UTC to 13:30 UTC - Hong Kong

Reference: SDCCAB-3075

Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jan 30, 2026 - 14:21 UTC

This scheduled maintenance affects: Asia PoPs (Singapore, Singapore, Tokyo, Japan, Hong Kong, Asia), Oceania PoPs (Sydney, Australia), and Services (CDN Control Plane).