Update
We are continuing to investigate performance degradation affecting multiple F5 Distributed Cloud Regional Edge sites and our engineering teams are actively working to determine the underlying cause and return services to normal operation. We will share further updates as more information becomes available.
Thank you for your continued patience.
Posted Oct 26, 2026 - 08:25 UTC
Update
We continue to investigate performance degradation affecting multiple F5 Distributed Cloud Regional Edge sites. Our engineering teams are working to isolate the root cause and restore normal performance. We will share further updates as more information becomes available.
Thank you for your continued patience and understanding.
Posted Oct 26, 2026 - 06:00 UTC
Update
We are investigating a performance degradation issue affecting multiple F5 Distributed Cloud Regional Edge sites.
During this period, customers may experience intermittent connection timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels.
We will share further updates as more information becomes available. We appreciate your patience and understanding.
Posted Oct 26, 2026 - 04:14 UTC
Update
We are investigating a performance degradation issue affecting multiple F5 Distributed Cloud Regional Edge sites.
During this period, customers may experience intermittent connection timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels.
We will share further updates as more information becomes available. We appreciate your patience and understanding.
Posted Oct 26, 2026 - 03:33 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting XC services in few regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact at 02:26 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Posted Oct 26, 2026 - 02:34 UTC
This incident affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Dallas (dal3), TX, United States), South America PoPs (Sao Paulo, Brazil), Asia PoPs (Singapore, Singapore, Tokyo, Japan), and Europe PoPs (London (tn2), United Kingdom, Madrid, Spain, Stockholm, Sweden).