[EXTENDED] - Planned maintenance notification for F5 Distributed Cloud Regional edge sites in Dubai(dx1)– Impact: Config Propagation Delay, Traffic Rerouting

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2025 - 05:54 UTC

Update

We are running extended tests and need to extend the maintenance by 4 hrs

Posted Apr 25, 2025 - 01:55 UTC

Update

We are extending the maintenance window by 4 hours as we are doing final validations

Posted Apr 24, 2025 - 22:01 UTC

Update

We are extending the maintenance window by 4 hours as the software upgrade is in progress

Posted Apr 24, 2025 - 17:24 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 24, 2025 - 13:02 UTC

Scheduled

Dear Valued F5 Customers,

We are continuing to work on the upgrade and need to extend the maintenance window until 24-04-2025 1800 UTC.

Due to tooling limitations, we were unable to send a timely notification regarding the extended maintenance window. Instead, a completion notice was sent in error. We sincerely apologize for any confusion or inconvenience this may have caused. Our team is actively working to complete the maintenance as quickly as possible to restore full service and ensure ongoing stability.

For quick reference, the previous maintenance plan shared was as follows:

Maintenance activities will include:
- Upgrade Regional Edge sites to latest software version

Projected impact:
- Customers who have intentionally created hard-coded dependencies for Dubai(dx1) Regional Edge sites will experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to the Regional Edge (RE) sites will go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation.

Posted Apr 24, 2025 - 13:01 UTC

This scheduled maintenance affected: Middle East PoPs (Dubai, United Arab Emirates).