Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Logging Service – Impact: Degraded Performance

Scheduled for May 30, 02:30 - 14:30 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about a Urgent Distributed Cloud Logging service maintenance

Maintenance Window:
Start Time: 30 May 2026 02:30 UTC
End Time: 30 May 2026 14:30 UTC

Reference: SDCCAB-4072

Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint

Reason for Maintenance:
Application upgrades on the logging infrastructure to improve stability, performance, and reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted May 26, 2026 - 05:25 UTC
This scheduled maintenance affects: Services (Portal & Customer Login, Global Log Receiver (GLR)).