Planned Maintenance Notification for F5 Distributed Cloud CDN in Sao Paulo(SP4), Frankfurt(FR4) – Impact: Performance Impact

Scheduled for Feb 21, 04:30 UTC - Feb 22, 13:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 21 Feb 2026 04:30 UTC
End Time: 22 Feb 2026 13:30 UTC

Regional Cluster Schedules :
- Feb 21st 04:30 UTC to 10:30 UTC - Sao Paulo
- Feb 22nd 07:30 UTC to 13:30 UTC - Frankfurt

Reference: SDCCAB-3209

Projected Impact:
F5 XC CDN to Customer Edge connections in Sydney, Tokyo, Singapore and Hong Kong will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance upgrades the underlying operating system to enhance platform stability and resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Feb 11, 2026 - 21:24 UTC

This scheduled maintenance affects: South America PoPs (Sao Paulo, Brazil), Europe PoPs (Frankfurt (fr4), Germany), and Services (CDN Control Plane).