F5 Distributed Cloud - Service Degradation - Delay in access logs - INC-20260212-440

Incident Report for F5

Update

The F5 Distributed Cloud team confirms that the access logs on the Distributed Cloud Console UI are now fully operational and operating as expected. This event remains in the monitoring phase as we work to ensure continued stability and optimal performance.

We sincerely appreciate your patience and understanding during this time and thank you for your trust in F5 Distributed Cloud.
Posted Feb 12, 2026 - 19:47 UTC

Monitoring

The F5 Distributed Cloud team can confirm that access logs on the Distributed Cloud Console UI are now fully restored and available on the dashboard.

Please note that throughout this incident, all core Distributed Cloud Console services remained fully operational. The incident will now transition to the monitoring stage to ensure continued stability and performance.

We sincerely appreciate your patience and understanding during this time and thank you for your trust in F5 Distributed Cloud.
Posted Feb 12, 2026 - 14:48 UTC

Update

The F5 Distributed Cloud team has observed delay in access logs on the Distributed Cloud Console UI. Currently, there is no impact to live log availability; however, brief intervals of elevated latency may still be observed.
The team continues to investigate and address the root cause of the issue. Please note that all core Distributed Cloud Console services remain fully operational. We are committed to keeping you informed and will provide further updates as more information becomes available. We sincerely appreciate your patience and understanding during this time.
Posted Feb 12, 2026 - 13:17 UTC

Investigating

This advisory is to inform you that we are currently investigating reports of service degradation affecting access logs in Distributed Cloud.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 02/12/2026, 12:44 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Posted Feb 12, 2026 - 12:47 UTC
This incident affects: Services (Customer Dashboard).