Planned Maintenance Notification for F5 Distributed Cloud CDN in Sydney (SY5) – Impact: Performance Degradation

Scheduled for Jan 17, 08:30 - 12:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 17 Jan 2026 8:30 UTC
End Time: 17 Jan 2026 12:30 UTC

Reference: SDCCAB-2738

Projected Impact:
F5 XC CDN to Customer Edge connections in SY5 will experience downtime. Latency will increase and traffic will be re-routed to nearest edge locations.

Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jan 06, 2026 - 18:04 UTC

This scheduled maintenance affects: Oceania PoPs (Sydney, Australia) and Services (CDN Control Plane).