F5 Urgent Schedule Maintenance Notification for Distributed Cloud Network Infrastructure in London (LD6) – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

Dear Valued Customer,

The maintenance scheduled for Distributed Cloud Network Infrastructure in London has been cancelled.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jul 01, 2025 - 17:20 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about an Urgent Schedule network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 02/07/25 19:00 UTC
End Time: 02/07/25 23:00 UTC
Reference ID: SDCCAB-802

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for London LD6 regional edge site will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
We will be performing network enhancements to ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jun 30, 2025 - 23:11 UTC
This scheduled maintenance affected: Europe PoPs (London (tn2), United Kingdom) and Services (Routed Originated Services).