F5 Urgent Scheduled Maintenance Notification for F5 Bot Defense Network Infrastructure in Ashburn (DC11) – Impact: Non-Disruptive

Scheduled for Sep 19, 13:00 - 21:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense (Advanced)

Maintenance Window:
Start Time: 19 Sep 2026 13:00 UTC
End Time: 19 Sep 2026 21:00 UTC

Reference: SDCCAB-4737

Projected Impact:
Prior to maintenance, traffic will be redirected from Ashburn, Virginia, to Silicon Valley, California, using automated health-check routing. During this window, redundancy will operate in a single-site configuration, and no traffic interruption is expected. Traffic will be seamlessly restored post-maintenance.

Reason for Maintenance:
We will be performing power infrastructure maintenance to enhance infrastructure reliability and operational resiliency.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Bot Defense
Posted Sep 12, 2026 - 01:05 UTC
This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Bot Defense - Ashburn).