Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE
Maintenance Window:
Start Time: 07 Nov 2026 16:00 UTC
End Time: 08 Nov 2026 02:00 UTC
Reference: SDCCAB-5955, SDCCAB-5956
Projected Impact:
- During this maintenance window, customers are strongly advised not to make any changes or configuration updates to their F5 Bot services, as any modifications made during this period may not be processed correctly.
- Existing services will remain fully operational. However, administrative and configuration changes should be postponed until the maintenance activities have been completed.
Reason for Maintenance:
A planned BOT Cloud SSE upgrade will be performed to improve service stability, performance, and overall service quality
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Bot Defense
Posted Oct 30, 2026 - 01:20 UTC
This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Bot Defense - AWS, F5 Bot Defense - GCP - US - East1, F5 Bot Defense - GCP - US - East4, F5 Bot Defense - GCP - US - Central1, F5 Bot Defense - GCP - US - West1, F5 Bot Defense - GCP - US - West2, F5 Bot Defense - GCP - North America - Northeast1, F5 Bot Defense - GCP - North America - Northeast2, F5 Bot Defense - GCP - European Union - West1, F5 Bot Defense - GCP - European Union - West2, F5 Bot Defense - GCP - European Union - West3, F5 Bot Defense - GCP - Asia - East1, F5 Bot Defense - GCP - Asia - East2, F5 Bot Defense - GCP - Asia - Northeast1, F5 Bot Defense - GCP - Asia - Northeast2, F5 Bot Defense - AWS - AP - South1, F5 Bot Defense - AWS - AP - South2, F5 Bot Defense - AWS - AP - Southeast1, F5 Bot Defense - AWS - AP - Southeast2, F5 Bot Defense - AWS - AP - Southeast3, F5 Bot Defense - AWS - EU - Central1, F5 Bot Defense - AWS - EU - North1, F5 Bot Defense - AWS - EU - West1, F5 Bot Defense - AWS - ME - South1, F5 Bot Defense - AWS - SA - East1, F5 Bot Defense - AWS - US - East1, F5 Bot Defense - AWS - US - East2, F5 Bot Defense - AWS - US - West1, F5 Bot Defense - AWS - US - West2, F5 Bot Defense - AWS - AP - Northeast1, F5 Bot Defense - AWS - AP - Northeast3).