Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE
Maintenance Window:
Start Time: 12 Sep 2026 16:00 UTC
End Time: 12 Sep 2026 22:00 UTC
Reference: SDCCAB-5172 and SDCCAB-5170
Projected Impact:
- During this maintenance window, customers are strongly advised not to make any changes or configuration updates to their F5 Bot services, as modifications made during this period may not be processed as expected.
- Existing services will remain operational; however, administrative and configuration changes should be deferred until the maintenance activities have been completed.
Reason for Maintenance:
The maintenance is being conducted to implement platform enhancements, including a new UCP (Unified Control Plane) software release and infrastructure upgrades to the Egress Proxy service. These improvements are designed to strengthen service stability, security, and operational efficiency.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Sep 04, 2026 - 23:55 UTC
This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Bot Defense - AWS, F5 Bot Defense - GCP - US - East1, F5 Bot Defense - GCP - US - East4, F5 Bot Defense - GCP - US - Central1, F5 Bot Defense - GCP - US - West1, F5 Bot Defense - GCP - US - West2, F5 Bot Defense - GCP - North America - Northeast1, F5 Bot Defense - GCP - North America - Northeast2, F5 Bot Defense - GCP - European Union - West1, F5 Bot Defense - GCP - European Union - West2, F5 Bot Defense - GCP - European Union - West3, F5 Bot Defense - GCP - Asia - East1, F5 Bot Defense - GCP - Asia - East2, F5 Bot Defense - GCP - Asia - Northeast1, F5 Bot Defense - GCP - Asia - Northeast2, F5 Bot Defense - AWS - AP - South1, F5 Bot Defense - AWS - AP - South2, F5 Bot Defense - AWS - AP - Southeast1, F5 Bot Defense - AWS - AP - Southeast2, F5 Bot Defense - AWS - AP - Southeast3, F5 Bot Defense - AWS - EU - Central1, F5 Bot Defense - AWS - EU - North1, F5 Bot Defense - AWS - EU - West1, F5 Bot Defense - AWS - ME - South1, F5 Bot Defense - AWS - SA - East1, F5 Bot Defense - AWS - US - East1, F5 Bot Defense - AWS - US - East2, F5 Bot Defense - AWS - US - West1, F5 Bot Defense - AWS - US - West2, F5 Bot Defense - AWS - AP - Northeast1, F5 Bot Defense - AWS - AP - Northeast3).