F5 Distributed Cloud - Service Degradation - Issue with delay in Access logs - INC-20251022-404

Incident Report for F5

Resolved

The F5 Distributed Cloud team monitored the services and confirmed the no delay of access logs in the Distributed Cloud Portal being observed. This incident has been marked as resolved. If you continue to experience any issues, please contact the F5 Support team for further assistance.
Posted Oct 22, 2025 - 12:27 UTC

Investigating

This advisory is to inform you that we are currently investigating reports of service degradation affecting access logs.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 11:15 AM UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.
Posted Oct 22, 2025 - 11:21 UTC
This incident affected: Services (Customer Dashboard).