Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2025 - 13:00 UTC
Update
Dear Valued Customers,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Network Infrastructure in San Jose (SV10) has been rescheduled.
Updated maintenance Details: Start Time: 21 Sep 2025 13:00 UTC End Time: 21 Sep 2025 17:00 UTC Reference ID: SDCCAB-1059
Reason for Reschedule: Rescheduled to ensure maintenance is performed during a period of lower activity, minimizing any potential impact.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Sincerely, F5 Distributed Cloud
Posted Sep 17, 2025 - 16:35 UTC
Scheduled
Dear Valued Customer,
We are writing to inform you about a Planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 20 Sep 2025 16:00 UTC End Time: 20 Sep 2025 20:00 UTC Reference ID: SDCCAB-1059
Impact: 1. Customers who have deliberately created hard-coded dependencies for San Jose (SV10) regional edge site will encounter service interruption during this window. 2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. 3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance: We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Sep 05, 2025 - 15:11 UTC
This scheduled maintenance affected: North America PoPs (San Jose (sv10), CA, United States).