Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Chicago (CH2) – Impact: Minor Service Impact

Scheduled for Oct 18, 05:00 - 08:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:

- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 18 Oct 2026 05:00 UTC
End Time: 18 Oct 2026 08:00 UTC

Reference: SDCCAB-5665

Projected Impact:
Customers connecting through the Chicago(CH2) Point of Presence (PoP) may experience a minor service impact during the maintenance window.

Reason for Maintenance:
Performing network infrastructure software upgrades at the Chicago(CH2) Point of Presence(PoP).

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Oct 12, 2026 - 06:18 UTC

This scheduled maintenance affects: North America PoPs (Chicago, IL, United States).