[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in All Regions (Global) – Impact: Degraded Performance

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Apr 25, 2026 - 20:30 UTC

Update

Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud Regional Edge in All Regions (Global) has been extended by an additional 2 hours. The new expected completion time is 25 Apr 2026, 20:30 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team
Posted Apr 25, 2026 - 17:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2026 - 03:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge (Global)

Maintenance Window:
Start Time: 25 Apr 2026 03:30 UTC
End Time: 25 Apr 2026 18:30 UTC

Reference: SDCCAB-3869

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Apr 21, 2026 - 10:14 UTC
This scheduled maintenance affected: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Miami, FL, United States (Network), Chicago, IL, United States), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Paris, France (Network), Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).