Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: No Impact

Scheduled for Jul 11, 04:00 - 07:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense Cloud SSE

Maintenance Window:
Start Time: 11 Jul 2026 04:00 UTC
End Time: 11 Jul 2026 07:00 UTC

Reference: SDCCAB-4451

Projected Impact:
There will be no impact to AWS or GCP CSSE traffic. However, we kindly request that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed.

Reason for Maintenance:
This maintenance is being conducted to deploy and integrate new infrastructure supporting the COSSE platform. The upgrade will enhance overall system scalability, reliability, and operational performance, while enabling future service improvements and capacity expansion. These changes are part of our ongoing efforts to strengthen the underlying architecture and ensure a more resilient and efficient service delivery environment.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Bot Defense
Posted Jul 01, 2026 - 17:42 UTC
This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE, F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE, F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE, DCPM (WorldWide)).