Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Global Controller and DNS Service Globally – Impact: Brief Interruption

Scheduled for Nov 7, 00:00 UTC  -  Nov 8, 16:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 services:
- F5 Distributed Cloud Global Controller
- F5 Distributed Cloud DNS Service

Maintenance Window:
Start Time: 7 Nov 2026 00:00 UTC
End Time: 8 Nov 2026 16:00 UTC

Reference: SDCCAB-5861

Projected Impact:
During the maintenance window, configuration changes made in the F5 Distributed Cloud Console will continue to be saved and propagated normally, except for a brief delay in propagation while platform management services are upgraded. Customer Edge (CE) health metrics may be temporarily unavailable in the dashboard, and access to the F5 Distributed Cloud Console may be intermittently disrupted. Any Console access interruptions are expected to be brief, with access restored automatically as the upgrade progresses.

Additionally, F5 Distributed Cloud DNS is built with high availability and redundancy; therefore, no widespread service impact is expected during this maintenance window. However, there is a slight possibility that a small number of DNS requests may encounter intermittent failures.

Reason for Maintenance:
This maintenance activity involves software upgrades to the F5 Distributed Cloud Global Controller logging, metrics, and analytics services, as well as the DNS service, aimed at improving overall platform stability, performance, and reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Oct 24, 2026 - 05:20 UTC
This scheduled maintenance affects: Services (DNS, CDN Control Plane).