Planned Maintenance Notification for F5 Distributed Cloud CDN in Dallas (DAL3), Paris (PA2), Sao Paulo (SP4), Singapore (SG3), Toronto (TR2), Dubai (DX1), Lisbon (LS1) and Madrid (MD2) – Impact: Performance Impact

Scheduled for Apr 11, 00:30 - 18:20 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 11 April 2026 00:30 UTC
End Time: 11 April 2026 18:20 UTC

Reference: SDCCAB-3314

Projected Impact:
Connections between F5 Distributed Cloud CDN and Customer Edge locations in Dallas, Paris (PA2), Sao Paulo, Singapore, Toronto, Dubai, Lisbon and Madrid will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected.

Reason for Maintenance:
This maintenance will implement improvements to platform stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Mar 09, 2026 - 08:18 UTC

This scheduled maintenance affects: South America PoPs (Sao Paulo, Brazil), Asia PoPs (Singapore, Singapore), Middle East PoPs (Dubai, United Arab Emirates), Europe PoPs (Paris (pa2), France, Madrid, Spain, Lisbon, Portugal), Services (CDN Control Plane), and North America PoPs (Toronto, Canada, Dallas (dal3), TX, United States).