We are writing to inform you that the vendor planned maintenance has been cancelled.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Jul 03, 2025 - 20:44 UTC
Update
Dear Valued Customer,
We are writing to inform you about a planned network maintenance in Dallas (DAL3). The date and time for this maintenance has changed.
Maintenance Details: Start Time: 23/07/25 02:00 UTC End Time: 23/07/25 10:00 UTC Reference ID: SDCCAB-884
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Jul 03, 2025 - 19:37 UTC
Update
Dear Valued Customer,
We are writing to inform you about a planned network maintenance in Dallas (DAL3). The date and time for this maintenance has changed.
Maintenance Details: Start Time: 10/07/25 02:00 UTC End Time: 10/07/25 10:00 UTC Reference ID: SDCCAB-884
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Jun 27, 2025 - 18:42 UTC
Scheduled
Dear Valued Customer,
We are writing to inform you about a planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 09/07/25 02:00 UTC End Time: 09/07/25 10:00 UTC Reference ID: SDCCAB-884
Projected Impact: 1. Customers who have deliberately created hard-coded dependencies for Dallas (DAL3) regional edge site will encounter service interruption during this window. 2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. 3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance: We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Jun 26, 2025 - 20:32 UTC
This scheduled maintenance affected: North America PoPs (Dallas (dal3), TX, United States) and Services (Routed Originated Services).