Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Degraded Performance

Scheduled for Oct 24, 05:00 - 09:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Affected Locations:
- London (B-TN2, TN2)
- San Jose (SV10,B-SV10)
- Ashburn (DC12,B-DC12,C-DC12)
- Singapore (SG3)

Maintenance Window:
Start Time: 24 Oct 2026 05:00 UTC
End Time: 24 Oct 2026 09:00 UTC

Reference: SDCCAB-5596 ,SDCCAB-5613,SDCCAB-5614,SDCCAB-5615

Projected Impact:
Customers may experience degraded monitoring visibility within the Distributed Cloud Console Routed DDoS workspace while infrastructure components are transitioned as part of this maintenance activity. This may result in temporary gaps or inconsistencies in traffic graphs and monitoring data presented in the Console. Network services, customer traffic, and application availability are not expected to be affected.

Reason for Maintenance:
This scheduled maintenance will transition infrastructure components to an updated platform. This work is part of our ongoing efforts to modernize the infrastructure, improve operational efficiency, and enhance the scalability and reliability of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Oct 09, 2026 - 08:08 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States), Asia PoPs (Singapore, Singapore), and Europe PoPs (London (tn2), United Kingdom, London (b-tn2), United Kingdom).