The cosmetic display issue affecting the dashboard has been resolved by our F5 Distributed Cloud team. Following a monitoring period, the F5 Distributed Cloud console has returned to normal operation. If you continue to experience any issues, please reach out to our Support team for further assistance.
Posted Jun 11, 2025 - 05:24 UTC
Identified
The F5 Distributed Cloud team has identified a cosmetic display issue affecting the new Regional Edge locations in Ashburn (b-dc12 & c-dc12). These locations are currently being displayed in red within the system interface. We want to assure you that this is a visual anomaly only and has no impact on production traffic or the performance of your services. Our team is actively working towards bringing them online, and we will keep you updated as more information becomes available. We appreciate your understanding and patience as we address this matter
Posted Jun 10, 2025 - 23:39 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting regional edge.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status: • We have identified potential service impact at 10:25 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Posted Jun 10, 2025 - 22:38 UTC
This incident affected: North America PoPs (Ashburn, VA, United States) and Services (Customer Dashboard).