APIs are slow response due underlaying DB issues

Incident Report for F5

Resolved

This incident has been resolved.
Posted Jun 22, 2022 - 08:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 21, 2022 - 23:42 UTC

Investigating

We are currently investigating this issue.
Posted Jun 21, 2022 - 19:25 UTC
This incident affected: Services (Portal & Customer Login, Customer Dashboard) and Customer Support, Docs and WebSite (Customer Support).
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