In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 25, 2026 - 04:00 UTC
Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Customer Edge
Maintenance Window:
Start Time: 25 Jul 2026 04:00 UTC
End Time: 26 Jul 2026 04:00 UTC
Reference: SDCCAB-4651
Projected Impact:
During the scheduled maintenance window, all regional edge sites may experience a temporary increase in log processing latency. Customers may also notice minor delays in the availability and retrieval of logs and metrics. No service outage is expected, and normal performance will resume once the maintenance is completed.
Reason for Maintenance:
We are performing essential infrastructure enhancements to onboard the new EU Region Cloud LMA (Log Monitoring Agent) into our platform. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Jul 24, 2026 - 23:04 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Chicago, IL, United States), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Paris, France (Network), Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).