F5 Urgent Scheduled Maintenance Notification for Distributed Cloud Infrastructure Regional Edge in Chicago (CH2) and Toronto (TR2) – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Jul 26, 2025 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 26, 2025 - 04:00 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about a emergency network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 26/07/2025 04:00 UTC
End Time: 26/07/2025 08:00 UTC
Reference ID: SDCCAB-1239, SDCCAB-1243

Impact:
- Customer Edge (CE) and Regional Edges (REs) sites Chicago (CH2) and Toronto (TR2) may experience intermittent connectivity, as traffic is re-routed.
- Any potential extended impact should be limited to 30 minutes in duration, during which the tunnel from the Customer Edge (CE) to this Regional Edge (RE) sites may go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
We will be performing capacity and resiliency enhancements to ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,

F5 Distributed Cloud

Posted Jul 25, 2025 - 21:40 UTC

This scheduled maintenance affected: North America PoPs (Toronto, Canada, Chicago, IL, United States (Network)).