Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption

Scheduled for Sep 12, 03:00 UTC  -  Sep 13, 11:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 12 Sep 2026 03:00 UTC
End Time: 13 Sep 2026 11:00 UTC

Schedule:
- 12 Sep 2026 03:00 UTC - 12 Sep 2026 20:00 UTC - Global Controller
- 13 Sep 2026 03:00 UTC - 13 Sep 2026 11:00 UTC - Backup Global Controller

Reference: SDCCAB-4885

Projected Impact:
During the maintenance window, customers may experience brief delays when making management configuration changes. Customer Edge (CE) health metrics may be temporarily unavailable, and access to the Distributed Cloud Console may be intermittently affected during instance upgrades. Any interruptions are expected to be short-lived, and services will be restored promptly after each upgrade.

Reason for Maintenance:
We are upgrading the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest software version as part of our ongoing commitment to improving platform stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Aug 29, 2026 - 00:05 UTC
This scheduled maintenance affects: Services (Portal & Customer Login).