Scheduled Maintenance for F5 Infrastructure on Regional edges
Scheduled Maintenance Report for F5 Distributed Cloud
Update
We have completed the 4th batch with San Jose , Dubai, Toronto. The 5th batch Seattle, Osaka, Stockholm will start in next 30 mins.
Posted May 28, 2024 - 09:34 UTC
Update
We have completed 3rd batch London, Paris(pa4), Dallas, Montreal. We will start the 4th batch with San Jose , Dubai, Toronto in next 30 mins.
Posted May 28, 2024 - 06:28 UTC
Update
We have completed 2ed batch, Chennai, Sao Paulo, Paris(pa2), Frankfurt, New York, Madrid. In 10 mins we will start with 3rd batch London, Paris(pa4), Dallas, Montreal
Posted May 28, 2024 - 03:52 UTC
Update
We have completed the first batch (Singapore, Mumbai, Amsterdam, Lisbon) and starting with next RE batch with Chennai, Sao Paulo, Paris2, Frankfurt, New York and Madrid.
Posted May 28, 2024 - 00:58 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 27, 2024 - 22:00 UTC
Update
Dear Valued Customers,

We would like to inform you that the scheduled maintenance window for the following F5 services has been rescheduled to May 27 due to a issue discovered during internal testing

Here is the new maintenance schedule in UTC time for your Regional Edges:
1. Singapore, Mumbai, Amsterdam, Lisbon May 27, 2024 22:00 hrs to May 28, 2024 01:00 hrs.
2. Chennai, Sao Paulo, Paris(pa2), Frankfurt, New York, Madrid May 28, 2024 01:00 hrs to May 28, 2024 04:00 hrs.
3. London, Paris(pa4), Dallas, Montreal May 28, 2024 04:00 hrs to May 28, 2024 07:00 hrs.
4. San Jose , Dubai, Toronto May 28, 2024 07:00 hrs to May 28, 2024 10:00 hrs.
5. Seattle Osaka Stockholm May 28, 2024 10:00 hrs to May 28, 2024 13:00 hrs.
6. Tokyo, Melbourne, Hong Kong May 28, 2024 13:00 hrs to May 28, 2024 15:00 hrs

Maintenance activities and projected Impact remains the same
Posted May 26, 2024 - 17:20 UTC
Scheduled
Dear Valued Customers,
We would like to inform you in advance of an upcoming scheduled maintenance window or the following F5 services:
F5 Distributed Cloud Infrastructure on Regional Edges

Maintenance activities will include:
1. Upgrade Regional Edge (RE) sites to the latest software version.
2. The software upgrades of the RE sites are conducted in a rolling update fashion, designed to minimize disruption to Distributed Cloud services.
3. These updates are systematically carried out in batches, each encompassing a group of geographically dispersed RE sites.


Here is the maintenance schedule in UTC time for your Regional Edges:
1. Singapore, Mumbai, Amsterdam, Lisbon May 26, 2024 22:00 hrs to May 27, 2024 01:00 hrs.
2. Chennai, Sao Paulo, Paris(pa2), Frankfurt, New York, Madrid May 27, 2024 01:00 hrs to May 27, 2024 04:00 hrs.
3. London, Paris(pa4), Dallas, Montreal May 27, 2024 04:00 hrs to May 27, 2024 07:00 hrs.
4. San Jose , Dubai, Toronto May 27, 2024 07:00 hrs to May 27, 2024 10:00 hrs.
5. Seattle Osaka Stockholm May 27, 2024 10:00 hrs to May 27, 2024 13:00 hrs.
6. Tokyo, Melbourne, Hong Kong May 27, 2024 13:00 hrs to May 27, 2024 15:00 hrs

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Customer services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be temporarily unavailable, potentially resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational

Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation
Posted May 13, 2024 - 01:03 UTC
This scheduled maintenance affects: South America Network PoPs (Sao Paulo, Brazil), Europe Network PoPs (Amsterdam, Netherlands, Frankfurt, Germany, London, United Kingdom, Paris, France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden), Asia Network PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India), United Arab Emirates (Dubai, United Arab Emirates), North America Network PoPs (New York, NY, United States, San Jose, CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas, TX, United States, Atlanta, GA, United States, Montreal, Canada), and Oceania Network PoPs (Melbourne, Australia).